# Case Management Coordinator

**Company**: CVS Health
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: $21.10 - $44.99
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/IL---New-Lenox/Case-Management-Coordinator---Field--Will-County-_R1079104?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_dc592c76-ad9

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. As a Case Management Coordinator, you will have life-changing impact on our members, who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges.

**Responsibilities**

- Evaluate members' needs and eligibility, and recommend approaches to case resolution

- Identify high-risk factors and service needs, and refer to clinical case management or crisis intervention as needed

- Coordinate and implement care plan activities, and monitor progress

- Enhance medical appropriateness and quality of care through consultation with case managers, supervisors, and Medical Directors

- Identify and escalate quality of care issues

- Utilize negotiation and motivational interviewing skills to secure services and promote lifestyle changes

- Provide coaching and support to empower members to make independent medical and healthy lifestyle choices

- Engage in ongoing team meetings and offer peer mentoring

**Requirements**

- 2+ years of experience in behavioral health, social services, or a related field

- 2+ years of experience with electronic documentation and Microsoft Office applications

- Bachelor's degree or non-licensed master's degree in behavioral health or human services

- Reside in Will County, Illinois

- Willingness to travel 50-75% of the time in Will County and surrounding areas

**Benefits**

- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs

## Skills

### Required
- case management
- electronic documentation
- Microsoft Office
- behavioral health
- social services

### Nice to have
- case management experience
- discharge planning experience
- managed care experience

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/IL---New-Lenox/Case-Management-Coordinator---Field--Will-County-_R1079104?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)