# Guest Service Agent

**Company**: AccorHotel
**Location**: Dubai, Dubai
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161271019-guest-service-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/guest-service-agent-dc444266-7fc/

## Description

As a Guest Service Agent at AccorHotel in Dubai, you will be the first point of contact for our guests, providing exceptional service from arrival to departure.

Your main responsibilities will include:

- Greeting, checking-in, responding to requests, and settling accounts while delivering outstanding service.

- Taking the initiative to personalise a guest's experience.

- Promoting hotel facilities and looking for opportunities to enhance a guest's stay through up-selling.

In return, you will enjoy:

- An employee benefit card offering discounted rates at Accor hotels worldwide.

- Access to learning programs through our Academies.

- Opportunities to develop your talents and grow within the company.

- The chance to make a difference through our Corporate Social Responsibility activities.

To succeed in this role, you will need:

- Fluency in English, French, and Arabic; additional languages are a plus.

- A service-focused personality; prior experience in hospitality is an asset.

- Experience working with Opera/Opera Cloud or a similar system.

- A bachelor's degree or diploma/certification.

- Previous experience working in a 5-star hotel or relevant experience in the hospitality industry.

- Current residence in the UAE and willingness to join immediately will be an advantage.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- English
- French
- Arabic
- Opera/Opera Cloud

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161271019-guest-service-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)