# Lead Analyst for Services and Fraud Group

**Company**: Department for Work and Pensions
**Location**: Stafford, West Midlands
**Work arrangement**: onsite
**Experience**: senior
**Salary**: GBP 86,000 - 100,000 per year
**Category**: Operations
**Industry**: Government & Public Sector

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## Description

We are seeking a Lead Analyst for Services and Fraud Group to lead the analytical teams underpinning one of the Department's largest operational delivery groups. You will ensure that performance, workforce, and service delivery decisions are informed by robust evidence across services supporting millions of customers.

The role involves leading a large analytical division, providing senior leaders with the evidence, challenge, and assurance required to make informed decisions on workforce, performance, productivity, and service outcomes. You will be responsible for delivering robust analysis, MI, and work study activity, and ensuring that all key decisions being made across operations are supported by a robust evidence base.

Key responsibilities include:

- Providing leadership for a large analytical division

- Leading a geographically dispersed team of c150 colleagues

- Setting the strategic vision for a strong and robust programme of analytical work

- Influencing senior leaders across DWP and wider government

- Acting as Service Enablement's senior analytical adviser

- Providing analytical leadership for the performance, productivity, and effectiveness of Services and Fraud operations

The successful candidate must demonstrate outstanding, broad, and interdisciplinary analytical skills, excellent leadership skills, and experience in developing and utilizing analysis to drive continuous improvement.

Alongside your salary of £86,000 - £100,000 per year, the Department for Work and Pensions contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. We offer a broad benefits package built around your work-life balance, including working patterns to support work/life balance, generous annual leave, support for financial wellbeing, health and wellbeing support, family-friendly policies, funded learning and development, and an inclusive and diverse environment.

## Skills

### Required
- analytical skills
- leadership skills
- communication skills
- influencing skills

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