# Sales Account Executive I, SB

**Company**: Dialpad
**Location**: Pasig City, Metro Manila
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dialpad/jobs/8614467002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_db83a0ac-520

## Description

As a Small Business (SB) Sales Representative, you'll help prospective customers get started with Dialpad and set them up for long-term success.

You'll do this by actively listening to customer needs, understanding their challenges, and clearly connecting those needs to how Dialpad uniquely solves them.

You'll play a key role in growing and retaining our small business customer base by delivering an engaging, high-touch experience from a customer's very first interaction with Dialpad.

Leveraging strong problem-solving skills and a genuine desire to help others, you'll guide customers through their initial setup and ensure a seamless start to their journey.

The SB Sales team is a critical part of Dialpad's Sales organization, partnering closely with Marketing, Support, and cross-functional Sales teams to continuously improve the end-to-end customer experience.

This role reports to the Manager, SB Sales and is based in our Pasig City, Metro Manila office.

**Responsibilities**

- Own new logo acquisition, lead to opportunity conversion, opportunity to sales won, and team revenue targets.

- Make an impact with our customers as you will be their first point of contact.

- Partner with Billing, Support, Marketing, and other sales teams to bring forth the best customer experience possible.

- Research and keep up to date with product changes that will benefit your customers.

- You'll get firsthand experience on a full sales cycle (from initial interest to closed-won deals).

- You'll be the first point of contact for our Sales Lines, Live Chat, and Marketing Leads, speaking with people predominantly in North America, and at times, all over the world!

- You'll help our future customers sign up for an account and work with them to set them up for success.

**Skills you'll bring**

- 1+ years of direct sales experience, selling Software as a Service (“SaaS”) and preferably in the communications space (UCaaS and/or CCaaS).

- Bachelor's degree or equivalent experience (Business Administration is preferred but not required).

- Ability to read, write, and speak English fluently.

- High level of emotional IQ.

- A high level of energy and willingness to learn!

- Experience with Salesforce, the VoIP industry, and Outreach preferred but not required.

- Experience with G-suite.

- Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.

- Able to work in a hybrid setup.

- Able to work US core hours (6 am - 5 pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions.

- Excellent internet connectivity required.

**Why Join Dialpad**

- Work at the center of the AI transformation in business communications.

- Build and ship agentic AI products that are redefining how companies operate.

- Join a team where AI amplifies every employee's impact.

- Competitive salary, comprehensive benefits, and real opportunities for growth.

## Skills

### Required
- SaaS sales experience
- Communication skills
- Emotional IQ
- English fluency
- Problem-solving skills

### Nice to have
- Salesforce experience
- VoIP industry experience
- Outreach experience
- G-suite experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dialpad/jobs/8614467002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)