# Site Reliability Engineering Lead

**Company**: IQVIA
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/London-United-Kingdom/CloudOps-Lead_R1567350?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_db22c392-547

## Description

We are seeking a Site Reliability Engineering Lead to head a team delivering mission-critical cloud services for a UK Public Sector client. This role combines hands-on technical expertise with leadership responsibilities, ensuring high availability, reliability, and scalability of cloud platforms.

**Key Responsibilities**

**Team Leadership & Management**

- Lead, manage and mentor a team of CloudOps engineers, ensuring performance management, career development, and engagement.

- Manage on-call rota and operational readiness for 24/7 support.

- Oversee administrative and resource planning tasks.

- Represent CloudOps in Programme Board, Architecture, Service Reviews & Client Meetings where necessary.

**Cloud Operations & Automation**

- Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible.

- Automate provisioning, configuration, and scaling of AWS cloud resources.

- Build and maintain CI/CD pipelines for infrastructure and application deployments.

**Platform Reliability & Performance**

- Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution.

- Optimise system performance through metrics, dashboards, and proactive tuning.

- Implement cost optimisation strategies for cloud resource usage.

**Application Support**

- Become familiar with the application and service to be able to provide L2 support.

- Co-ordination with Service Management, Engineering & DevOps around application issues.

**Operational Excellence**

- Develop and maintain disaster recovery and backup strategies.

- Ensure compliance with security and governance standards, including handling sensitive data (PII/PHI).

- Maintain comprehensive documentation for infrastructure and operational processes.

**Collaboration & Continuous Improvement**

- Partner with QA, Product, and Development teams to enhance service reliability.

- Drive initiatives to improve time-to-market, quality, and resilience of solutions.

**About You**

- Proven experience in CloudOps/DevOps/SRE roles (10+ years), with strong leadership capabilities.

- Skilled in cloud architecture (AWS preferred), Linux environments, and containerisation frameworks.

- Proficient in Python or similar programming languages.

- Hands-on experience with IaC tools (Terraform, Ansible) and CI/CD automation.

- Strong problem-solving skills and ability to work in fast-paced, distributed teams.

- Eligible for DBS check and UK Security Clearance.

**Desirable:**

- Experience supporting client-facing systems in public sector or healthcare.

- Familiarity with secure systems handling sensitive data.

- Proactive mindset for identifying operational improvements.

## Skills

### Required
- CloudOps
- DevOps
- SRE
- AWS
- Terraform
- Ansible
- Python
- Linux
- containerisation

### Nice to have
- public sector
- healthcare
- secure systems
- sensitive data

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/London-United-Kingdom/CloudOps-Lead_R1567350?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)