# Senior Product Owner (ePI)

**Company**: GlaxoSmithKline (GSK)
**Location**: Bengaluru
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Senior-Product-Owner--ePI-_449043?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_daf3098f-a74

## Description

The Senior Product Owner (ePI) is responsible for maximising the value of Electronic Product Information by translating regulatory and operational business needs into a prioritised backlog and leading delivery across a complex product ecosystem.

Key Responsibilities:

- Partner with business stakeholders to understand functional needs, refine requirements and define product outcomes and maintain alignment throughout delivery.

- Lead end-to-end product delivery across the complex ePI ecosystem, guiding Product Analysts and coordinating Engineers, Architects, Testers, enterprise platform teams and external partners to ensure solutions are fit for purpose, secure, compliant, supportable and aligned to applicable standards.

- Ensure ePI product changes, including regulatory-driven changes, comply with applicable GxP, security, data-use, data-access, privacy, quality, validation, change and regulatory controls, obtaining specialist approvals where required.

- Own and manage the product backlog, ensuring epics, features and user stories are well defined and supported by relevant data on value, users, cost, risk, dependencies and process impact.

- Use AI tools to draft requirements, user stories, acceptance criteria and summaries of stakeholder input, and have the output reviewed before it enters the backlog.

- Make backlog prioritisation decisions based on value, cost, risk, business continuity and resource capacity, escalating strategic trade-offs in line with the agreed RACI.

- Lead refinement, demonstrations, acceptance and release decisions and maintain clear traceability from business outcome through requirement, test and delivered change.

- Drive operational readiness using a structured checklist covering support model, training, continuity, configuration, runbooks, release notes, validation evidence and user onboarding.

- Define and maintain the product performance dashboard, tracking adoption, process outcomes, cycle time, stability, defects, user experience and support effort.

- Support Architects in assessing design options and manage cross-product dependencies, interface impacts and release sequencing.

- Build working knowledge of the ePI platforms and, with guidance, identify straightforward improvement opportunities, such as regulatory-change automation, and flag them to the Product Manager for assessment.

- Act as an escalation point for the product team and business users on functional product issues and guide resolution within agreed guardrails.

- Coordinate supplier delivery and hold external partners accountable for quality, documentation, knowledge transfer and product outcomes.

- Promote agile, iterative, value-driven and data-led delivery and use feedback and performance insights to continuously improve the product.

Basic Requirements:

- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, Business, Life Sciences or a related discipline, or equivalent relevant experience.

- Typically 5+ years of experience in product ownership, business analysis, digital solutions, technology delivery or process-led technology roles.

- Proven experience defining and prioritising epics, features, user stories and acceptance criteria and managing a product backlog.

- Exposure to AI tooling used for discovery, refinement or drafting, with human review of outputs before they enter the backlog.

- Experience managing digital products within a complex ecosystem of business functions, regulatory stakeholders, enterprise platforms and external partners, ideally involving Electronic Product Information or comparable regulatory-driven solutions.

## Skills

### Required
- Change Management
- Compliance Risk Management
- Executive Reports
- Financial Acumen
- Portfolio Performance Management
- Portfolio Prioritization
- Problem Solving
- Project Management Governance
- Shareholder Communications

### Nice to have
- Product ownership
- agile delivery
- business analysis
- change
- process improvement
- service management certifications

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