# Chief of Staff, Online Grocery

**Company**: Instacart
**Location**: Canada - Remote (ON, AB, BC, or NS Only)
**Work arrangement**: remote
**Experience**: executive
**Job type**: full-time
**Salary**: CAN$203,000-$214,000 CAD
**Category**: Product Management
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/instacart/jobs/8112138?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_dae6beb0-4c8

## Description

At Instacart, we're transforming the grocery industry by delivering an essential service that customers rely on to get their groceries and household goods. We're looking for a Chief of Staff, Online Grocery to partner with the General Manager who leads this business and its product and R&D organization.

## Overview

The Online Grocery team is the heart of Instacart's mission , the products millions of customers rely on every day and the team that builds them. As a Chief of Staff, you will help the organization operate at its best: more cohesive, clearer in its purpose, sharper and faster in how it makes decisions and operates.

## Responsibilities

- Run the operating rhythm: Own and continuously improve the business rhythm for the GM and the organization.

- Manage the operating cadence for the GM: Prioritizing and delegating workstreams, ensuring the right things get the right attention at the right time.

- Improve how the organization decides: Clarify decision rights and the questions that matter, build the frameworks and pre-reads that bring options into focus.

- Capture and sharpen decisions: Ensure they're communicated to the right stakeholders, and close the loop on execution.

- Shape and run the substance of the leadership team offsites: Objectives, agenda, pre-reads, and follow-through.

- Be a trusted thought partner to the GM and a credible problem-solving partner to product and R&D leaders.

- Prepare briefings and coordinate research for the GM's meetings with partners and key leaders.

- Partner with the GM, HR, and finance to manage the organization's headcount budget.

- Drive executive communication: Drive the calendar, planning, and content for upward communication and alignment with the C-suite and the board on Online Grocery priorities.

- Support the GM in preparing content for speaking engagements.

- Strengthen people, culture, and organizational health: Help the GM spot, diagnose, and get ahead of issues across the organization.

- Partner with the GM and HR to address relationship and culture dynamics across the team and create a high-trust, high-performance leadership team culture.

- Turn signals like engagement surveys into action: Working across the organization to develop the right plans, pressure-test them, and ensure they get executed.

- Drive priority programs: Help the GM kick off and drive annual and long-range planning for Online Grocery.

## Requirements

- 10+ years of work experience

- R&D experience , earned in a direct R&D role, an adjacent role embedded with R&D teams, or as a Chief of Staff within an R&D organization

- Consulting, corporate strategy/operations, or finance background and experience working directly with executives

- Working fluency to navigate a product, design, and engineering organization at scale

- High EQ and a genuinely people-oriented instinct

- Outstanding written and verbal communication at an executive level

- Strong analytical skills, and a commitment to consistently high-quality work

- Exceptional program management: organized, effective, and relentless at driving multiple hard initiatives forward to deadline at once

## Preferred Experience

- Experience designing and facilitating leadership offsites and driving organizational, culture, or operating-model change

- Experience building with AI in a professional setting

- Experience within high-growth, technology-driven companies

## Skills

### Required
- product management
- R&D
- consulting
- corporate strategy
- operations
- finance
- program management
- analytical skills
- communication

### Nice to have
- AI
- leadership offsites
- organizational change
- high-growth companies

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/instacart/jobs/8112138?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)