# Behavioral Health CM Liaison

**Company**: Humana
**Location**: Remote Michigan
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $65,000 - $88,600 per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Michigan/Behavioral-Health-Liaison--20--Travel--Macomb---Wayne-_R-436871?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/behavioral-health-cm-liaison-da8b292f-5a5/

## Description

The Behavioral Health CM Liaison develops behavioral health strategies across the enterprise to support best practices and processes that improve member outcomes.

Responsibilities include:

- Conducting member outreach and education related to behavioral health services

- Assessing risk and determining appropriate care within individual member communities

- Collaborating with providers to support member care and service coordination

- Bridging gaps between the Health Plan, Prepaid Inpatient Health Plans (PIHPs), and clinicians across other Humana departments

- Supporting access to behavioral health services and resources for members

Key Responsibilities:

- Serve as the primary point of contact between the community mental health center (Prepaid Inpatient Health Plans (PIHPs)) and members receiving behavioral health services

- Receive and review referrals from within the interdisciplinary care team for members with behavioral health concerns who need support accessing services

- Connect members with PIHPs or other appropriate providers to support smooth and timely transitions of care

- Conduct outreach to members following referral outcomes

- Partner with Special Needs Plan Care Coordinators and other care team members to address case management concerns and support coordinated member care

- Serve as a behavioral health subject matter resource for care management teams and internal stakeholders

- Coordinate PIHPs and internal teams to support integrated care and follow-up activities

- Analyze complex behavioral health cases and use sound judgment to identify appropriate care strategies and resource needs

Requirements:

- Active Michigan social work licensure in good standing, including one of the following: LPC, LPCC, BSW, MSW, LLBSW, LBSW, LLMSW, LMSW, or LCSW

- 2+ years of experience in an integrated care setting supporting members with behavioral health and/or substance use needs

- Experience in a managed care environment

- Proficiency with software applications, including Word, Excel, PowerPoint, and shared systems

Preferred Qualifications:

- Experience supporting patients telephonically

- Experience working in Community Mental Health, on a crisis response team, an Assertive Community Treatment (ACT) team, and/or in substance use disorder treatment

Additional Information:

- Schedule: Initial Training: 4 weeks, Monday through Friday, 8:30 AM to 5:00 PM EST. Post-Training: 8-hour shift scheduled between 9:00 AM and 5:30 PM EST.

- Work Location: Michigan, with the ability to travel to Wayne and Macomb counties

- Work Style: Hybrid (80% remote / 20% field)

- Travel Requirements: Up to 20%, including travel to Wayne and Macomb counties

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## Skills

### Required
- Michigan social work licensure
- LPC
- LPCC
- BSW
- MSW
- LLBSW
- LBSW
- LLMSW
- LMSW
- LCSW
- Word
- Excel
- PowerPoint

### Nice to have
- telephonic support
- Community Mental Health
- crisis response team
- Assertive Community Treatment (ACT) team
- substance use disorder treatment

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Michigan/Behavioral-Health-Liaison--20--Travel--Macomb---Wayne-_R-436871?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)