# Project Manager 3

**Company**: Twilio
**Location**: Remote - Colombia
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/7818575?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_da6037f8-cef

## Description

At Twilio, we're shaping the future of communications, all from the comfort of our homes.

As a Delivery Manager, you are the engine of project execution, transforming strategic vision into operational reality.

Responsibilities:

- Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery and ensuring both the impact and outcomes of the project are documented.

- Cultivate deep partnerships across the Global Operations ecosystem, specifically Global Customer Services, Global Customer Support Operations, and Onboarding & Compliance, to ensure project scalability and total operational readiness.

- Drive project momentum by maintaining accountability for timelines and holding cross-functional partners to deadlines while adapting to shifting business capacity.

- Identify and mitigate risks by serving as an "early warning system," mapping complex dependencies across Enterprise Technology and Global Operations to protect the critical path.

- Generate high-signal, low-noise weekly status updates and maintain rigorous project documentation within Airtable to ensure long-term auditability and stakeholder alignment.

- Coordinate launch synchronization between Enterprise Technology releases and Global Operations enablement, ensuring technical deliverables map perfectly to business-facing launch dates.

Qualifications:

- Experience: 5+ years of experience in Project Management, Program Management, or Delivery Management within a fast-paced technology or operations environment.

- Technical Literacy: Proven ability to translate complex technical constraints into business tradeoffs and communicate effectively with Engineering and Product teams.

- Execution Skills: Demonstrated expertise in managing end-to-end project lifecycles, including business requirements gathering (BRD), UAT coordination, and launch enablement.

- Tooling Proficiency: Advanced experience using project management and tracking tools (e.g., Airtable, Jira, or Asana) to maintain high-integrity documentation.

What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

## Skills

### Required
- Project Management
- Program Management
- Delivery Management
- Technical Literacy
- Execution Skills
- Tooling Proficiency

### Nice to have
- Operational Context
- PMP

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/7818575?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)