# Air Export Agent

**Company**: Expeditors
**Location**: Franklin, WI
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155838417-air-export-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/air-export-agent-da3c4db5-6f6/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

As an Air Export Agent, you will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Your major duties and responsibilities will include:

- Tracking and tracing shipments

- Preparing, handling, and processing shipment documentation, including house and master air waybills, commercial documents, and customs/regulatory documents

- Accurate and timely data entry into our operating system

- Dispatching freight

- Communicating effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through a high volume of email, phone, instant message, and person-to-person

- Monitoring reports

- Accurate and timely client billing

- Contributing to maintaining strong service provider relationships, such as airlines, trucking companies, and others

- Maintaining compliance standards at all times, including internal policies and procedures, external government regulations, and customer requirements

- Meeting key performance indicators to support department, branch, product, and company goals

- Desiring to understand overall department process flow and constantly seeking opportunities for improved efficiency

- Obtaining required 52 hours of annual training (company-provided)

QUALIFICATIONS:

- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

- Understanding of air documentation process a plus

- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

- Ability to work overtime in support of department needs

- Open to working weekends as needed

- Pro-active, strong organizational skills

- Good computer skills (Excel, Word, PowerPoint)

- IATA certification (preferred)

- Fluent in English

- Must be legally authorized to work in the United States

Reporting Structure: Air Export Lead Agent, Supervisor and Manager

Additional Information:

Expeditors offers excellent benefits, including paid vacation, holiday, and sick time, health plan, life insurance, employee stock purchase plan, training and personnel development program, growth opportunities within the company, and employee referral program bonus.

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## Skills

### Required
- English
- interpersonal skills
- organizational skills
- computer skills (Excel, Word, PowerPoint)

### Nice to have
- IATA certification
- understanding of air documentation process

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155838417-air-export-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)