# Waiter - IHR **Company**: Princesscruises **Location**: Mexico City **Work arrangement**: onsite **Experience**: senior **Job type**: fixed term contract **Category**: Hospitality **Industry**: Cruise Line **Apply**: https://princesscruises.pinpointhq.com/en/postings/f5364acd-6c04-4928-9c42-6a7892cd4b0c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_d9fcdc49-78c ## Description As a Waiter at Princess Cruises, you will play a key role in creating a memorable dining experience for our guests. We are seeking a highly skilled and experienced Waiter to join our team on board one of our ships. ## Key Responsibilities - Create a comfortable and elegant atmosphere by preparing table settings and maintaining service stations to high standards - Understand food and beverage menus and actively upsell and make recommendations based on guest preferences and dietary needs - Manage orders for assigned areas using on-board tools and technology - Deliver food and beverages as requested, on time, in the correct service order and according to brand standards - Ensure service procedures are followed during meal times, including clearing and cleaning tables to brand standards - Cultivate a memorable connection with each guest by showing genuine interest during service and remaining fully engaged throughout the cruise - Observe and identify guest preferences and adapt service accordingly, anticipating guest needs - Understand the facilities, product and service expectations of their area and promptly rectify any deficiencies that would negatively impact the guest experience - Utilize expertise and knowledge of the ship's food and beverage outlets and their respective operating hours to provide flexible options for individual guest preferences - Maximize wine and beverage sales by presenting relevant choices in an inviting manner and using Medallion Class tools to deliver a personalized experience - Ensure that orders are recorded promptly and accurately through the on-board POS system - Promote Specialty Dining venues to enhance the guest dining experience and strive to exceed set targets - Sensitively execute sales promotions and special event notifications as directed by the Restaurant Manager and Director of Restaurant Operations without interfering with the guest's dining experience ## Skills, Knowledge & Expertise - Minimum of three years fine dining experience as a Waiter or Restaurant Supervisor in a large hospitality setting (Luxury Hotels/Resorts) - Minimum of one year Cruise ship experience as Waiter or in a similar role - Good knowledge of fine dining service standards and international cuisine - Good knowledge of wine - Fluent in English, both verbal and written - Understanding of the fundamentals of guest service and the ability and willingness to provide outstanding service to our guests - Motivation to excel in all aspects of the role - Personable communicator with excellent social skills and a warm, friendly and caring personality - Ability to consistently surprise and delight guests throughout their cruise experience - Commitment to establishing and maintaining courteous and professional working relationships in a diverse cultural environment ## Benefits - Competitive salary package - Your own comfortable double cabin - your private space to relax and recharge - Company-paid travel to and from the ship - Access to exclusive areas and benefits onboard - Vibrant recreation and welfare program designed to support your well-being and work-life balance - Access to exceptional learning and development opportunities to grow your skills and advance your career - Chance to travel the world, exploring exciting destinations while doing what you love - Welcoming, inclusive, and dynamic work environment where your contributions are valued ## Skills ### Required - fine dining experience - guest service - wine knowledge - English language - communication skills --- Source: [Apply at princesscruises.pinpointhq.com](https://princesscruises.pinpointhq.com/en/postings/f5364acd-6c04-4928-9c42-6a7892cd4b0c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)