# Clinical Supply Systems Associate

**Company**: Keywords Studios
**Location**: Indianapolis, IN
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: IT
**Industry**: Healthcare
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://apply.workable.com/keywords-intl1/j/2165264C73/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d9efeb11-47c

## Description

Keywords Studios is hiring for a Clinical Supply Systems Associate to support Interactive Response Technology (IRT) & Randomization and Trial Supply Management (RTSM) platforms, primarily e-CTS & IWRS, that power clinical trial material distribution & logistics.

The Associate bridges business and technical teams: troubleshooting system/data issues, gathering & documenting requirements, & supporting quality/validation processes for these regulated systems.

**Key Responsibilities:**

- Build knowledge of IRT & RTSM platforms, especially e-CTS and IWRS, and provide day-to-day support for their functionality, configuration, changes, and issue resolution.

- Support clinical trial material distribution and logistics processes managed through these systems.

- Investigate system & data issues, identify root causes, & help resolve problems using SQL or other database query tools.

- Review high-level solution designs from technical teams & provide input to confirm that proposed solutions meet business requirements.

- Work with business subject matter experts & stakeholders to define, clarify, & document functional and non-functional requirements.

- Explain business requirements to project team members so they can develop solution architecture, detailed designs, requirements documentation, and test plans.

- Develop an understanding of automated clinical inventory methods & apply that knowledge when troubleshooting supply & system issues.

- Learn how e-CTS, CT-WIN, & SAP exchange data through AWS Glue integrations, & assist with investigating integration issues.

- Review requirements, test cases, & test scenarios in Application Lifecycle Management (ALM) to support system testing and quality.

- Follow applicable Computer System Validation (CSV), GxP, quality, & change-management processes for regulated clinical systems.

- Collaborate with colleagues, share knowledge, & contribute to continuous learning & process improvement across the team.

**Requirements:**

- Minimum of 1 year experience with systems supporting Clinical Supply Chain including but not limited to IRT/RTSM, Supply Planning, ERP, or Distribution/logistics.

- Understanding of Structured Query Language (SQL).

- Minimum Bachelor’s in IT, Computer Science/Engineering, Information systems, or a related STEM field.

**Benefits:**

- Medical, dental & vision benefits

- Paid time off (including sick & select holidays)

- 401(k) enrollment with 3% employer matching

## Skills

### Required
- SQL
- Interactive Response Technology (IRT)
- Randomization & Trial Supply Management (RTSM)
- Computer System Validation (CSV)
- GxP
- Application Lifecycle Management (ALM)
- AWS Glue

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Source: [Apply at apply.workable.com](https://apply.workable.com/keywords-intl1/j/2165264C73/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)