# Réceptionniste de nuit ( ETUDIANT ) 2Nuits

**Company**: Accor
**Location**: Achères, IDF
**Job type**: part-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000152401290-receptionniste-de-nuit-etudiant-2nuits?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-de-nuit-etudiant-2nuits-d9dabee9-99d/

## Description

Join a hotel within the Accor network, a group that brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.

We are looking for a Night Receptionist (Student) to join our team at the Combo Mercure/Ibis Achères hotel.

As a Night Receptionist, you will take care of our clients from arrival to departure, ensuring they have a memorable experience.

Your responsibilities:

- Welcome clients, manage check-in and check-out, handle billing and payment, providing exceptional service

- Respond to phone calls and take reservations

- Handle client requests and follow up to ensure satisfaction

- Actively participate in maintaining quality performance and customer loyalty

- Promote hotel facilities and enhance client stays by offering hotel services

- Apply brand and hotel procedures for client control and security

- Ensure the day's tasks are completed correctly

- Invoice no-shows

- Familiarize yourself with evacuation procedures

Qualifications:

- Previous experience in reception is required

- Proficiency in OPERA CLOUD PMS

- Professional/ fluent English (written and spoken)

- Customer service skills and excellent communication

- Organizational, autonomous, and versatile

- Availability during weekdays and public holidays

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## Skills

### Required
- OPERA CLOUD PMS
- English

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000152401290-receptionniste-de-nuit-etudiant-2nuits?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)