# Telstra Retail: Full Time Customer Service & Sales Consultant HAY STREET

**Company**: Telstra
**Job type**: full-time
**Salary**: $73,550 per year
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Perth/Telstra-Retail--Full-Time-Customer-Service---Sales-Consultant-HAY-STREET_JR-10177276?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d9a99ba5-b50

## Description

As a Retail Consultant at Telstra, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.

You will create positive experiences through effective communication and adherence to retail standards.

This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

**What You'll Be Doing:**

- Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs.

- Be the go-to tech expert by staying up-to-date with the latest gadgets and services, offering informed guidance and solutions.

- Achieve and excel by using your consultative selling skills to meet and exceed sales targets and KPIs.

- Collaborate and contribute by working closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

**Salary and Benefits:**

- Annual fixed remuneration: $73,550 per year

- 12% superannuation included

- Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.

- Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning.

- Flexibility: flexible working hours and a supportive approach to parental leave.

- Recognition and rewards: benefit from performance rewards and a range of recognition programs.

**Is it You We're Looking For?:**

- Great communication skills: you're a natural at connecting with people and making their day better.

- Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.

- Sales drive: you're motivated to achieve and exceed sales targets and KPIs.

- Passion for learning: you're eager to grow and develop your skills in a dynamic environment.

- Resilience and positivity: you have a can-do attitude, even when things get busy.

- Customer-facing experience: previous experience is a plus but not required.

## Skills

### Required
- communication skills
- solution-oriented approach
- sales drive
- passion for learning
- resilience and positivity

### Nice to have
- customer-facing experience

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Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Perth/Telstra-Retail--Full-Time-Customer-Service---Sales-Consultant-HAY-STREET_JR-10177276?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)