# Assistant Store Manager (Sur La Table)

**Company**: Sur La Table
**Location**: Jackson, MS
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://jobs.lever.co/cscgeneration-2/9dc1f5b9-2815-40dd-b1cc-57d1f35498c3?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d91b2c1d-7b0

## Description

As an Assistant Store Manager at Sur La Table, you play a key role in the success of the store by assisting a high-performing retail team that inspires customers throughout every stage of their culinary experience.

The Assistant Store Manager helps cultivate a positive store culture focused on #bestincenter service, a company-wide standard for excellence in service.

**Key Responsibilities**

**Leadership & Team Development**

- Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail.

- Provides coaching and feedback to ensure team members deliver outstanding customer experience.

- Assists in development plans to support individual and team growth.

**Customer Experience & Brand Representation**

- Represents Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

- Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

- Ensures exceptional customer experience by leading a customer-focused, Guest Obsessed culture.

- Addresses customer concerns and resolves issues in a timely manner to maintain satisfaction and loyalty.

**Sales & Business Performance**

- Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.

- Analyzes daily performance metrics, applies insights to drive results, and leads follow-ups with the team to ensure execution.

- Consistently meets or exceeds monthly sales goals, contributing to overall store revenue.

**Operations & Compliance**

- Assists with daily store operations, ensuring compliance with company policies and procedures.

- Maintains accurate inventory levels, minimizes shrink, and ensures proper product merchandising.

- Ensures store safety and cleanliness, addressing any maintenance needs promptly.

- Assists with maintaining the accuracy and integrity of associate records.

**Physical Requirements**

- Ability to communicate verbally and work cooperatively with associates and customers.

- Ability to remain standing for up to 5 hours at a time.

- Ability to move about the store coaching and directing associates.

- Ability to lift and/or move merchandise weighing up to 50 lbs.

- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse.

**Qualifications & Experience**

- Must be 21 years of age or older at the time of employment.

- 1-2 years of retail management experience, preferably in a specialty or culinary retail environment.

- Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.

- Strong leadership skills with the ability to inspire, develop, and retain a high performing team.

## Skills

### Required
- retail management
- leadership
- customer service
- sales
- inventory management

### Nice to have
- Microsoft Office
- retail management systems

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/cscgeneration-2/9dc1f5b9-2815-40dd-b1cc-57d1f35498c3?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)