# Front Office Coordinator / Guest Service Agent

**Company**: Helsing
**Location**: Munich
**Category**: Operations
**Industry**: Aerospace & Defence

**Apply**: https://job-boards.greenhouse.io/helsing/jobs/4835300101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d8c29b48-1c4

## Description

Helsing is a defence AI company. Our mission is to protect our democracies.

You will be the first person our visitors meet, and the person who keeps our office running from one day to the next. Working within the Workplace team, you will host guests, customers and candidates, manage visitor access and security passes, and make sure meetings begin on time and in the right room.

Responsibilities:

- Welcome and host visitors, customers and candidates, handling check-in, registration and visitor badges

- Coordinate meeting rooms, calendars and hospitality for interviews, customer visits and leadership sessions

- Run the reception area as the front door of the site, keeping access procedures, sign-in records and security passes accurate and audit-ready

- Manage incoming and outgoing post, couriers and deliveries

- Administer the company vehicle fleet

Requirements:

- Relevant experience in a front-of-house, hospitality, or reception role

- Strong organisational skills and the ability to manage competing priorities calmly

- High degree of discretion and integrity when dealing with confidential information

- Fluency in both German and English (written and spoken)

Nice to Have:

- Completed vocational training in a commercial field or hotel management

- Familiarity with visitor management, access control or fleet administration tools

Benefits:

- Competitive salary and stock options (ESOP)

- Relocation support: up to €2,500 and 4 weeks temporary accommodation

- Learning: €500/£450 yearly allowance

- Health & wellness: gym membership and mental health support (Nilo.health)

- Social: regularly company events and monthly social allowances

- Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers

- Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work

## Skills

### Required
- German
- English
- organisational skills
- discretion and integrity
- visitor management

### Nice to have
- vocational training in a commercial field or hotel management
- familiarity with visitor management, access control or fleet administration tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/helsing/jobs/4835300101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
