# Global Health Benefits (GHB) Product Strategy Advisor

**Company**: Cigna Healthcare
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: 102,700 - 171,100 USD / yearly
**Category**: Product Management
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Philadelphia-PA/Product-Strategy-Advisor----Cigna-Global-Health-Benefits_26011163?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d8c1fafd-370

## Description

The Global Health Benefits (GHB) Product Strategy Advisor plays a key role in supporting Cigna Healthcare’s global product portfolio, with a focus on the Americas region and related GHB solutions.

This role supports product strategy, day-to-day product management, operational execution, governance, compliance readiness, vendor oversight, and cross-functional enablement.

The advisor will partner closely with various teams to ensure assigned products are well documented, effectively governed, commercially supported, and aligned to customer and business needs.

**Responsibilities:**

**Product Management & Support**

- Support lifecycle management for assigned GHB products, solutions, and benefit capabilities.

- Maintain Product Benefit Standard Guides (PBSGs), product playbooks, and related GHB reference materials.

- Manage the Americas Product Knowledge Exchange page to keep product guidance current and accessible to internal stakeholders.

- Manage the GHB product mailbox and provide timely, accurate responses or routing for product-related inquiries.

- Review product-related marketing and sales enablement collateral for accuracy, consistency, and alignment with approved product positioning.

- Support GHB Commercial Canada product enhancements, stakeholder coordination, readiness activities, and implementation follow-through.

- Partner with the CignaLinks team to support product updates, issue resolution, and stakeholder communications.

- Lead MetLife and Zurich vendor governance forums, including agenda development, inquiry management, product enhancement tracking, and follow-up actions.

- Support the contracts team with GHB product questions, template reviews, and benefit language updates.

**Product Development & Execution**

- Develop intake materials for product enhancements, including business case inputs, impact assessments, readiness needs, and enablement tasks.

- Coordinate with cross-functional Cigna partners to deliver approved product enhancements, operational updates, and strategic initiatives.

- Track deliverables, timelines, dependencies, risks, decisions, and stakeholder actions through completion.

**Vendor & External Partner Management**

- Serve as a primary product liaison for assigned vendor relationships supporting GHB solutions.

- Monitor vendor activity against contractual commitments, operational expectations, service experience, and governance needs.

- Coordinate issue resolution, escalation management, root-cause follow-up, and continuous improvement opportunities.

- Partner with Procurement, Legal, Compliance, Operations, and other internal teams to support vendor governance and required reviews.

**Governance, Compliance & Risk Management**

- Support compliance reviews for assigned products, materials, product language, and operational processes.

- Partner with Compliance, Legal, Clinical, Regulatory, and business teams to support alignment with Cigna requirements and applicable market expectations.

- Maintain governance documentation, decision logs, approval materials, and supporting artifacts for assigned product work.

- Identify product, process, or execution risks and work with accountable partners to define mitigation plans.

**Commercial & Stakeholder Support**

- Partner with Sales, Client Management, Client Solutions, Implementation, and Commercial teams to respond to customer, broker, and market-facing product requests.

- Represent product priorities in internal forums, stakeholder meetings, governance routines, and readiness discussions.

- Serve as a subject matter resource for assigned GHB products, benefits, partner solutions, and internal product guidance.

**Continuous Improvement**

- Identify opportunities to simplify product processes, improve internal enablement, strengthen stakeholder experience, and increase operational efficiency.

- Use data, market feedback, product inquiry trends, and stakeholder insights to recommend enhancements.

- Contribute to GHB product roadmap discussions, prioritization inputs, and strategic planning activities.

**Ideal Candidates:**

- Bachelor's degree or equivalent professional experience.

- 3+ years of experience in product management, product development, healthcare, health insurance, operations, consulting, or related business roles.

- Strong project management and organizational skills.

- Ability to work effectively across Cigna’s matrixed organization and influence without direct authority.

- Excellent written and verbal communication skills, including the ability to translate complex product information into clear internal guidance.

- Strong analytical and problem-solving capabilities.

- Proficiency in Microsoft Office applications, particularly PowerPoint and Excel.

**Benefits:**

- Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs.

- 401(k), company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

## Skills

### Required
- product management
- healthcare
- health insurance
- operations
- consulting
- project management
- organizational skills
- analytical skills
- problem-solving skills
- Microsoft Office

### Nice to have
- Cigna Healthcare
- GHB
- international health
- expatriate
- student
- Americas
- Canada
- global mobility solutions
- vendor governance routines
- third-party solutions
- partner relationship management
- product lifecycle management
- governance processes
- readiness planning
- benefit documentation

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Philadelphia-PA/Product-Strategy-Advisor----Cigna-Global-Health-Benefits_26011163?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)