# Fulfillment Operations Team Leader

**Company**: Target
**Location**: San Dimas, CA
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: $24.75 - $26.75 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/888-W-Arrow-Hwy-San-DimasCA-91773-2495/Fulfillment-Operations-Team-Leader_R0000475207?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d8b4b1a5-6dd

## Description

We are seeking a Fulfillment Operations Team Leader to join our team at Target. As a Fulfillment Operations Team Leader, you will be responsible for leading a team of hourly team members to ensure that guests receive their orders on time and in good condition.

The starting pay range for this position per hour is $24.75 - $26.75. The full pay range for this position per hour is $24.75 - $42.05.

As a Fulfillment Operations Team Leader, you will:

- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience

- Ensure every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations

- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments

- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution

- Demonstrate a service culture that prioritises the guest service experience

- Lead your team and drive fulfilment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability

- Utilise your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery, freshness, and service standards

- Review all fulfilment reporting to identify gaps and develop a plan to resolve

- With direction from your direct leader, create daily plans for your team

- Be an expert of operations, accuracy, process, and efficiency

- Enable efficient delivery to our guests by leading pickup and ship from store workload

- Evaluate and recommend candidates for open positions and develop a guest-centric team

- With your direct leader, establish clear goals around quality, accuracy, and timeliness and hold team members accountable to expectations

- Ensure the team is following food safety guidelines and selecting fresh food items for guests

- Ensure supplies are ordered timely and stocked

- If applicable, as a key carrier, follow all safe and secure training and processes

- Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts

- Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences

- Always demonstrate a culture of ethical conduct, safety, and compliance

- Lead and demonstrate a safety culture through modelling and recognising safe behaviours, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately

We are looking for someone who:

- Enjoys interacting and helping others, including guests that shop our store and fellow team members

- Thrives in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem-solving are key to success

- Is open to working a variable work schedule with varying hours, days, or shifts

- Has a high school diploma or equivalent

- Is at least 18 years of age or older

- Has previous retail experience, although not required

- Can lead and hold others accountable

- Can learn and adapt to current technology needs

- Can work independently and as part of a team

- Can manage workload and prioritise tasks independently

- Has a welcoming and helpful attitude toward all guests and other team members

- Has effective communication skills

Benefits of working at Target include:

- Comprehensive health benefits and programs

- 401(k)

- Employee discount

- Short-term disability

- Long-term disability

- Paid sick leave

- Paid national holidays

- Paid vacation

## Skills

### Required
- Leadership
- Communication
- Problem-solving
- Time management
- Teamwork

### Nice to have
- Previous retail experience
- Leadership experience

---

Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/888-W-Arrow-Hwy-San-DimasCA-91773-2495/Fulfillment-Operations-Team-Leader_R0000475207?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)