# Senior Customer Technical Program Manager

**Company**: NVIDIA
**Location**: Santa Clara, CA
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/US-CA-Santa-Clara/Senior-Customer-Technical-Program-Manager_JR2021470?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d8abd24f-640

## Description

NVIDIA is looking for a Senior Customer Technical Program Manager to drive the planning and execution of sophisticated programs for system level integration and qualification of AI Enterprise Data Center solutions.

As a member of the Customer Technical Program Management team, you will support a large OEM System Partner from early development phases through coordination of system integration, certification, production readiness for mass production.

**Responsibilities:**

- Coordinate, plan and execute the NVIDIA Enterprise Products system level integration and requirements into specific tasks and assignments of those tasks to relevant functional areas in coordination with a large OEM System Partner.

- Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.

- Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams.

- Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.

- Efficiently coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions.

- Properly represent the sense of urgency of issues and raise them (internally and/or externally) as appropriate.

- Regularly communicate executive level program report status and key issues to management.

- Develop a close working relationship with customer development teams and use creativity to find the best solution.

**Requirements:**

- BS/MS Engineering or Computer Science or equivalent experience

- 12+ years in High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise System Partners.

- Proven deep customer savvy born of performing complex programs, especially with strategic customers related to Enterprise System Platforms with Tier-1 OEMs.

- Technical savvy, including hardware and software engineering, network topologies, network interfaces and system level qualification/deployment requirements.

- Supreme leadership skills across broad and diverse functional teams.

- Strong analytical and problem-solving skills to address complex technical challenges.

**Nice to Have:**

- Solid experience in working with large OEMs/ODMs for server system integration, development and deployment with bold timelines and/or constrained resources.

- Comfortable defining and driving complex program with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.

- Consistent record of handling multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones.

You will also be eligible for equity and benefits.

## Skills

### Required
- Technical Program Management
- Hardware Engineering
- Software Engineering
- Network Topologies
- System Level Qualification

### Nice to have
- Server System Integration
- Complex Program Management
- Leadership Skills

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Source: [Apply at nvidia.wd5.myworkdayjobs.com](https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/US-CA-Santa-Clara/Senior-Customer-Technical-Program-Manager_JR2021470?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)