# Premium Audit Coordinator (Part-Time, Remote)

**Company**: Davies
**Location**: Home, Alabama
**Work arrangement**: remote
**Job type**: part-time
**Category**: Customer Service
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/923803db-b4a3-48de-b963-761da8241df4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d8a73e7f-f25

## Description

We are looking for a Premium Audit Coordinator who will work directly with the branch team to provide assistant functions to our field representatives. Reporting to the Branch Manager, you will perform a variety of tasks related to the preparation of reports and appointments.

Key Responsibilities:

- Act as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work

- Handle high call volume, averaging 8-12 calls per hour during business hours

- Coordinate with insureds and field representatives to set up audit or inspection appointments

- Assist with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person

- Correspond with policyholders, CPA's, bookkeepers, agents to gather additional information as needed

- Communicate audit needs to the insured to help ensure information is prepared for the Phone Auditor

- Maintain and update contact notes on each assigned job in AuSum

- Make calls to check on status of information, including insurance agent calls

- Handle all calls in a professional and welcoming manner

- Attach information and add progress notes as it becomes available in AuSum

- Assign audits to Phone Auditors once information is received

- Perform other duties as assigned

Skills, Knowledge & Expertise:

- Professional phone, chat, and email communication

- High School Diploma or GED

- Excellent computer skills, including experience in the Microsoft Office Suite

- Commitment to providing exceptional customer service

- Strong communication, attention to detail, efficiency, multitasking, and problem-solving skills

- Ability to work collaboratively and independently with minimal supervision

Benefits:

- Medical, dental, and vision plans

- 401(k) plan with employer matching

- Time-off policies, including Discretionary Time Off (DTO) and Paid Time Off (PTO)

- Paid holidays

- Life insurance and short-term and long-term disability coverage

## Skills

### Required
- Microsoft Office Suite
- customer service
- communication
- attention to detail
- problem-solving

---

Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/923803db-b4a3-48de-b963-761da8241df4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)