# Account Manager, Local Client Success

**Company**: Axios
**Location**: Remote
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Salary**: $70,000 - $80,000
**Category**: Sales
**Industry**: Media

**Apply**: https://job-boards.greenhouse.io/axios/jobs/8263294?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d8a23177-8be

## Description

Axios is hiring a Client Success Account Manager to support their advertising team. In this role, you will join the Client Success team leading post-sale account management for new and existing accounts, delivering best-in-class, turnkey client experiences from kickoff to wrap.

Responsibilities include:

- Helping drive client retention, identify opportunities for growth, and support media planning efforts to maximize long-term value for both client and Axios

- Working closely with multiple cross-functional teams to develop and execute a wide range of campaigns across the Axios product suite

- Managing all post-sale campaign elements, including ownership across kick-off calls, production, launch and reporting

- Pull reports and use analytics to make data-driven campaign optimization recommendations

- Partner with sales teams on pre-sale needs, including proposals, RFP responses, and media planning

- Develop and implement long-term strategies aligned with team and company goals

Ideal candidates will possess a growth mindset with a drive to learn, embody an entrepreneurial spirit, and have a passion for the Axios mission. They will also be a team player who operates with integrity, practices radical candor, and fosters a culture of collaboration, kindness, and support for colleagues.

Requirements:

- 1+ years of digital campaign planning and execution experience in a publisher or agency environment

- At least 2-4 years of work experience

- Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations

- Experience developing media plans and recommending products and campaign strategies based on client objectives, budgets, and goals

- Proven ability to build and maintain strong relationships and orchestrate effective communication across a wide range of internal and external stakeholders

- Outstanding communication, organization, and project management skills with obsessive attention to detail

- Takes pride in delivering exceptional customer service

- Capacity to analyze complex situations and foresee potential challenges and opportunities

- Skilled at identifying problems and developing effective solutions independently

- Growth mindset and enjoys working in a fast-paced, collaborative environment

- Demonstrated ability to work independently, prioritize tasks, and manage time effectively

- Initiative to take on responsibilities and drive projects forward with minimal supervision

- Flexibility to pivot client marketing strategies in response to changing market conditions or organizational needs

- Willingness to embrace new ideas and approaches to enhance efficiency

- Proficiency in Google Office Suite (Slides, Sheets, Docs)

Benefits:

- 401(k) with employer match

- Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network

- Employer Health Savings Account (HSA) contribution for the high deductible health plan option

- Dental and vision coverage

- Primary caregiver 12-week paid leave

- Generous vacation policy, plus holidays

- One mental health day per quarter

- Annual learning and development stipend

- $100 monthly work-from-home stipend

- Tele-mental health services through Headspace

- OneMedical membership, including tele-health services

- Personal health advocacy resources through HealthAdvocate

- Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility

- Access to the Axios “Family Fund”

- Increased work flexibility for parents and caretakers

- Virtual company-sponsored social events

- A strong and positive work environment

## Skills

### Required
- digital campaign planning
- media planning
- client management
- Google Office Suite
- project management
- communication
- problem-solving

### Nice to have
- account management
- customer support
- RFP development
- digital marketing
- ad operations
- business development

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/axios/jobs/8263294?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
