# Manager, Growth Strategy & Operations (Funnel & Analytics) **Company**: Airwallex **Location**: San Francisco, CA **Work arrangement**: hybrid **Experience**: senior **Job type**: Full time **Salary**: $150K - $215K **Category**: Operations **Industry**: Finance **Apply**: https://jobs.ashbyhq.com/airwallex/78716b33-f776-41db-a6af-a074c21c321b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_d86e4ab4-bd1 ## Description ## Compensation - Base Salary $150K – $215K • Offers Equity • Offers Bonus Airwallex promotes fair compensation practices in accordance with applicable national, federal, state, and local law. These expected base pay ranges are based on information at the time this post was generated and represent the company’s good faith minimum and maximum ranges for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon multiple factors, including but not limited to relevant experience, skills and other qualifications, geographic location as noted, internal equity, and other external market factors. Certain roles may be eligible for other compensation including, but not limited to, annual bonuses, commissions, RSUs, or other forms of compensation in addition to the established salary range. Benefits vary by country and employment type in accordance with local statutory requirements. All employees receive at least the statutory minimum for paid annual leave and public holidays, with many of our locations offering additional company-provided vacation days. For example, for US-based employees, they are eligible to participate in medical, dental, and vision insurance, a 401(k) plan, short-term and long-term disability, basic life insurance, and well-being benefits. US-based employees also receive 20 paid days of vacation and 12 paid days of company holidays in a calendar year. Further details about our compensation and benefits package are available upon request by contacting our Talent Acquisition team. ## How you'll make impact As an individual contributor, you'll lead the operating, measurement, and systems layer for Airwallex’s global product-led growth engine, helping teams improve the customer journey from acquisition and onboarding through activation, first transaction, retention, and expansion. - Own end-to-end funnel and customer journey analytics across payment and product-adoption funnels. - Build scalable growth operating systems, including KPI frameworks, dashboards, experiment repositories, tracking standards, QA processes, and performance reviews. - Partner with Growth, Product, Marketing, Data, Engineering, Sales, Finance, Legal, Risk, Compliance, and regional teams to prioritize opportunities and scale successful initiatives. - Improve CRM, marketing automation, customer data, reporting, and analytics processes through automation and responsible use of AI. - Establish reliable campaign and experiment measurement practices, including attribution requirements, control or holdout methodologies, success criteria, readouts, and documentation. - Translate ambiguous growth priorities into clear execution, measurable outcomes, and repeatable systems. You'll work from our San Francisco office on Mondays, Wednesdays, and Thursdays. ## What we're looking for ## Essentials - 6+ years of experience in Growth, Growth Strategy & Operations, Product Growth, Product Analytics, Revenue Operations, Business Operations, or a related field. - Demonstrated experience owning growth strategy and operations across complex, cross-functional initiatives. - Proven experience building and operating funnel analytics, KPI frameworks, dashboards, experimentation programs, or performance-reporting systems. - Strong analytical and problem-solving skills across customer, product, campaign, payment, and business-performance data. - Demonstrated experience translating analysis and strategic priorities into operating processes, measurable outcomes, and scalable execution. - Excellent written and verbal communication skills, including the ability to synthesize complex findings and present clear recommendations to senior stakeholders. ## Preferred - Experience in payments, fintech, B2B SaaS, or another high-growth, product-led environment. - Hands-on proficiency with SQL and tools such as Looker, Tableau, Hex, Amplitude, Mixpanel, Snowflake, dbt, or equivalent platforms. - Experience building scalable growth systems across CRM, marketing automation, customer data platforms, experimentation tooling, campaign operations, data-quality governance, and reporting automation. - Experience analyzing payment-specific metrics and friction points, including authorization rates, payment-method performance, onboarding or KYC/KYB completion, risk-related drop-off, payment recovery, or first-transaction conversion. - Experience partnering with Product, Engineering, Marketing, Sales, Finance, Legal, Risk, Compliance, and regional teams in a regulated or technically complex environment. - A builder’s mindset, strong intellectual curiosity, resilience, and comfort operating in ambiguity while influencing across functions. ## You'll thrive here if - You're comfortable owning the roadmap yourself. - You're comfortable making decisions with incomplete information and moving quickly anyway. - You're not precious about your ideas. You push hard for what you believe in, but you pivot fast when the data says otherwise. - You connect dots across functions and hold the big picture without losing grip on the details. - You simplify complexity rather than hiding behind it. ## Skills ### Required - SQL - Looker - Tableau - Hex - Amplitude - Mixpanel - Snowflake - dbt ### Nice to have - payments - fintech - B2B SaaS - growth strategy - operations - product growth - product analytics - revenue operations - business operations --- Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/airwallex/78716b33-f776-41db-a6af-a074c21c321b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)