# Recurring Revenue Management IT Business Analyst

**Company**: Logitech
**Location**: Chennai, India
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q223127

**Apply**: https://logitech.wd5.myworkdayjobs.com/en-US/Logitech/job/Chennai-India/Recurring-Revenue-Management-IT-Business-Analyst_147053?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d843c099-e02

## Description

We are seeking an experienced Recurring Revenue Management IT Business Analyst to design, architect, and continuously improve our enterprise subscription billing systems across Services, Software, and Hardware offerings.

**Your Contribution:** Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech.

### Responsibilities

- Gather and analyze business requirements for subscription/services billing processes and systems

- Design functional specifications and technical architecture for enterprise subscription management solutions

- Create detailed process flows, data models, and system integration designs

- Define business rules and logic for subscription lifecycle management (provisioning, renewals, upgrades, cancellations)

### Configuration & Implementation

- Configure and customize subscription billing platforms to meet business requirements

- Manage configuration changes across development, testing, and production environments

- Design and implement pricing models, billing schedules, and revenue recognition rules

- Develop integration specifications between billing systems and upstream/downstream applications (ERP, CRM, order management)

### Testing & Quality Assurance

- Develop comprehensive test strategies and test cases for subscription billing scenarios

- Coordinate user acceptance testing (UAT) with business stakeholders

- Validate data integrity, billing accuracy, and system performance

- Troubleshoot issues and coordinate resolution with technical teams

### Training & Deployment

- Create training materials and documentation for end-users and support teams

- Conduct training sessions for business users on new features and processes

- Lead deployment activities and coordinate go-live support

- Develop runbooks and knowledge base articles for operational support

### Collaboration & Leadership

- Partner closely with IT Value Squads on strategic subscription initiatives

- Work with Support and Development teams on tactical enhancements and issue resolution

- Serve as subject matter expert on subscription billing processes and systems

- Facilitate cross-functional workshops and design sessions

- Communicate project status, risks, and recommendations to stakeholders

## Key Qualifications

- 6-8 years of experience in IT business analysis, with focus on billing, subscription management, or revenue systems

- Proven track record of implementing enterprise subscription billing solutions

- Experience with full project lifecycle: requirements gathering through deployment

- Strong background in enterprise IT systems integration

### Technical Skills

- Deep understanding of subscription business models and recurring revenue operations

- Experience with subscription billing platforms (Zuora, Stripe Billing or Salesforce RCB or Right Rev Revenue Recognition application preferred)

- Knowledge of billing processes: invoicing, payment processing, revenue recognition, collections

- Familiarity with integration technologies (APIs, middleware, data mapping)

- Understanding of data management principles and SQL basics

### Business & Analytical Skills

- Strong requirements elicitation and documentation capabilities

- Excellent analytical and problem-solving skills

- Ability to translate business needs into technical specifications

- Experience with process improvement methodologies (Lean, Six Sigma, Agile)

- Financial acumen related to revenue recognition and subscription metrics

### Soft Skills

- Outstanding communication skills (written and verbal)

- Proven ability to work effectively with cross-functional teams

- Strong stakeholder management and influencing capabilities

- Self-motivated with ability to manage multiple priorities

- Detail-oriented with commitment to quality and accuracy

## Skills

### Required
- subscription billing
- business analysis
- technical architecture
- integration design
- data modeling
- process improvement
- project management
- communication
- collaboration

### Nice to have
- Zuora
- Stripe Billing
- Salesforce RCB
- Right Rev Revenue Recognition
- Agile
- Lean
- Six Sigma
- SQL

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Source: [Apply at logitech.wd5.myworkdayjobs.com](https://logitech.wd5.myworkdayjobs.com/en-US/Logitech/job/Chennai-India/Recurring-Revenue-Management-IT-Business-Analyst_147053?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
