# Consultant Specialist

**Company**: GCIO
**Location**: Guangzhou, Guangdong
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612429761?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d7c74aec-b5b

## Description

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Principal responsibilities:

- Administer and support Customer Information Control System environments across production and non-production platforms.

- Configure and maintain regions and system resources, including transactions, programs, files, queues, connections, and sessions.

- Monitor system availability, performance, capacity, and health, and proactively address potential issues.

- Diagnose and resolve incidents involving transaction failures, system abends, performance degradation, connectivity, and resource constraints.

- Support system maintenance, upgrades, releases, production changes, and lifecycle management activities.

- Work with technology teams to support integration with Db2 databases, IBM MQ messaging, Virtual Storage Access Method files, and TCP/IP services.

- Participate in disaster recovery, failover, resilience testing, and production support activities, including on-call support when required.

- Develop operational documentation, recovery procedures, automation scripts, and continuous improvement initiatives.

Requirements:

- Strong hands-on experience supporting CICS on IBM z/OS.

- Good understanding of CICS architecture, system initialization, region design, and resource definitions.

- Practical knowledge of integration with Db2, IBM MQ, Virtual Storage Access Method, TCP/IP, and other z/OS services.

- Experience in production support, incident management, problem management, change implementation, and root-cause analysis.

- Knowledge of IBM mainframe tools and utilities, including Job Control Language, Restructured Extended Executor, Interactive System Productivity Facility, and System Display and Search Facility.

- Experience with Customer Information Control Sysplex, Customer Information Control Sysplex System Manager, and Web User Interface.

- Strong analytical, troubleshooting, communication, and stakeholder management skills.

- Ability to work effectively with global, cross-functional teams and support critical services in a regulated environment

## Skills

### Required
- CICS
- IBM z/OS
- Db2
- IBM MQ
- Virtual Storage Access Method
- TCP/IP
- Job Control Language
- Restructured Extended Executor
- Interactive System Productivity Facility
- System Display and Search Facility

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612429761?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)