# Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

**Company**: Telstra
**Job type**: permanent
**Category**: Customer Service
**Industry**: Telecommunications

**Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Singleton/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10166023?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d7b1d5bb-848

## Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

You'll work in-store, empowering customers to find the right products and services, and collaborating with your team to achieve store goals.

**Key Responsibilities:**

- Deliver exceptional customer experiences

- Be the go-to tech expert, offering informed guidance and solutions

- Achieve and excel, meeting and exceeding sales targets and KPIs

- Collaborate and contribute, creating a welcoming environment for customers and colleagues

**What You'll Need:**

- Great communication skills

- Solution-oriented approach

- Sales drive and motivation

- Passion for learning and growing

- Resilience and positivity

- Customer-facing experience (previous experience a plus, but not required)

**Benefits:**

- 30% off Telstra services and exclusive offers with over 240 brands and partners

- 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave

- Access to over 17,000 learning programs through LinkedIn Learning and development opportunities

- Flexible working hours and a supportive approach to parental leave

- Monthly performance rewards and recognition programs

- Inclusive culture, valuing diversity and respect

**Locations:**

- Singleton

- Charlestown

- East Maitland

- Forster

- Glendale

- Kotara

- Muswellbrook

- Raymond Terrace

- Taree

## Skills

### Required
- customer service
- sales
- communication
- problem-solving

### Nice to have
- technical expertise
- leadership
- team collaboration

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Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Singleton/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10166023?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)