# Assistant Manager, Medical Network Management

**Company**: Prudential
**Location**: Hong Kong
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Assistant-Manager--Medical-Network-Management_26060333?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d7b1a562-58b

## Description

We are seeking an Assistant Manager to oversee the development and management of Prudential's medical provider network and direct billing service.

**Job Responsibilities:**

- Develop and manage Prudential's medical provider network and direct billing service through business contract negotiation, arrangement of agreed fees, provider training, settlement process and third-party agreements.

- Ensure excellent delivery of customer experience and value from network providers through performance monitoring, quality assurance, feedback management, daily servicing issue handling and implementation of process improvement initiatives.

- Engage agency and distribution through education, communication and engagement activities to uplift utilization of Prudential's direct billing service.

- Research, recommend opportunities on development of medical network and align with Prudential's health strategy through business analysis, competitive benchmarking, network coverage and specialty reviews.

- Support delivery of key improvement initiatives through provision of user requirements.

- Maintain business continuity by providing administrative support as necessary.

- Provide support to ad hoc projects and proposition initiatives arising from time to time.

**Job Requirements:**

- Degree holder with experience in medical network, clinical or healthcare operations.

- Minimum 3 years in managing contract negotiations involving medical network providers.

- Good negotiation and communication skills with strong business acumen.

- Good command of written and spoken English and Cantonese. Mandarin is an advantage.

- Experience in health insurance / healthcare provider market / project management is an advantage.

## Skills

### Required
- medical network management
- contract negotiation
- communication skills
- business acumen
- healthcare operations

### Nice to have
- health insurance
- healthcare provider market
- project management
- Mandarin language skills

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Source: [Apply at prudential.wd3.myworkdayjobs.com](https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Assistant-Manager--Medical-Network-Management_26060333?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)