# IT Officer

**Company**: Redden Court School
**Location**: Romford, Greater London
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: GBP 30,408 - 35,109 per year
**Category**: IT
**Industry**: Education

**Apply**: https://www.jobsgopublic.com/job/it-officer-121964?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/it-officer-d7623533-8df/

## Description

We are looking to recruit a highly motivated and enthusiastic IT Officer to join our dynamic Multi-Academy Trust based in Havering.

The successful candidate will support the work of our Head of IT & Data and Trust IT Managers. The schools use a variety of educational software and IT platforms, which include Bromcom, Google Classroom, Office 365, Windows Server and Cisco Meraki infrastructure.

**Responsibilities**

- Provide support across various departments and at times other schools in and around Havering, both remotely and on-site.

- Install, upgrade and maintain hardware and software for both Windows and Mac.

- Troubleshoot hardware and software issues, particularly within a Google Workspace, Windows desktop and Chromebook environment.

- Manage and maintain conferencing and AV equipment.

- Work as part of a team and be proactive.

- Communicate technical concepts clearly to non-technical staff and students.

- Solve problems independently for some IT issues, ranging in complexity.

- Manage time effectively, multitasking and working to tight deadlines.

- Prioritise tasks and work under pressure.

- Build positive relationships with staff and students.

**Requirements**

- Proven experience in an IT Support or similar role, preferably within an educational setting.

- Strong understanding of hardware and software troubleshooting.

- Excellent communication skills, both written and verbal.

- Logical, calm, organised approach to problem-solving.

- High level of initiative, enthusiasm and willingness to work collaboratively.

- Strong customer service orientation.

**Desirable Qualifications**

- Relevant IT certifications, such as CompTIA A+ or Google Workspace.

- Experience with classroom technical equipment such as whiteboards and other smart technologies.

- A valid Full UK driving licence and access to your own vehicle for travel between school settings.

**Benefits**

- Excellent well-being support and medical cover programmes.

- Access to a GP helpline, physiotherapy, optical support, dental treatment, and counselling service.

- Parental leave, compassionate leave and carers leave at or above the statutory levels.

- Flexible working requests can be submitted from day one.

**Salary**: £30,408 - £35,109 per year **Hours**: 36 hours per week, 52 weeks per year

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## Skills

### Required
- IT Support
- Hardware and Software Installation
- Troubleshooting
- Google Workspace
- Windows Server
- Cisco Meraki
- Communication
- Problem-solving
- Time Management
- Customer Service

### Nice to have
- CompTIA A+
- Classroom Technical Equipment
- UK Driving Licence

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/it-officer-121964?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)