# Director - US Client Risk Engagements

**Company**: Visa
**Location**: Austin, TX
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $152,200 to $244,000 USD per year
**Category**: Security
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Austin-TX/Director---US-Client-Risk-Engagements_REF090002W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d74e6305-bbb

## Description

The North America Risk Team at Visa is responsible for maintaining trust in the Visa brand, championing security in the industry, and differentiating Visa in the eyes of clients and key stakeholders.

The Director - US Client Risk Engagements will serve as a trusted advisor in the NA Risk Team by providing risk intelligence and thought leadership to guide internal business partners, clients, and ecosystem participants in the secure growth of payments.

**Responsibilities:**

- Execute the strategic vision and plan for how Risk should engage with Community clients to optimize impact, in collaboration with partners in the account teams and Value-Added-Services

- Conduct regular risk engagement sessions with clients to evaluate risk performance, produce insights, analysis, and data-based recommendations to improve client performance, boost growth, drive understanding of client issues, and provide strategic guidance for client priorities across the product categories and segments

- Collaborate cross-functionally with the Issuing and Acceptance Risk teams to ensure a true, “One Visa” mindset

- Partner with peers in other functional areas to execute initiatives by leveraging the breadth and depth of Visa’s resources

- Identify opportunities to promote and support client adoption of Visa risk products and solutions

- Provide client support relating to emerging/immediate fraud trends

- Identify opportunities to enhance the payment ecosystem and advance risk management best practices

- Support the build of new scalable solutions, toolkits, and best practice documents

- Lead internal and external multi-client speaking engagements

- Travel when required to meet clients where they are in coordination with Account Executives

**Qualifications:**

- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree

- 4 years in engaging and advising payment clients to adopt risk management best practices that accelerate the sound growth of their payment business

- Strong understanding of the payment ecosystem

- Deep knowledge of the issuer risk environments

- Demonstrated understanding of how Risk contributes to brand and business growth

- Established reputation for building peer-like relationships with senior client and partner leaders

- Ability to effectively communicate with all levels of client leadership and possess the business acumen to understand the ROI associated with solution recommendations

- Demonstrated thought leadership and the ability to think creatively to solve unstructured problems

- Intellectually curious with excellent communication, storytelling, and presentation skills

- Proactive, self-motivated, and result-oriented with the ability to manage multiple initiatives at once in a fast-paced entrepreneurial environment

**Preferred Qualifications:**

- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree

- 5 or more years directly investigating or administrating fraud prevention systems and programs

- Expert understanding of how issuers mitigate fraud and dispute risks

- Knowledge and understanding of banking operations and/or payment schemes

- Technology mindset, curious, up to date with digital and AI trends and applications

## Skills

### Required
- risk management
- payment ecosystem
- issuer risk environments
- fraud prevention
- communication
- presentation
- analytical skills

### Nice to have
- fraud prevention systems
- banking operations
- payment schemes
- digital trends
- AI applications

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Austin-TX/Director---US-Client-Risk-Engagements_REF090002W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)