# Senior Security Technical Program Manager, Fraud & Abuse

**Company**: GitLab
**Location**: Remote, Canada
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $139,200-$190,000 USD
**Category**: Security
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8928711002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-security-technical-program-manager-fraud-d6ef1189-930/

## Description

You will join the Trust and Safety team within the security division at GitLab, coordinating and owning cross-functional fraud and abuse prevention workstreams.

Responsibilities:

- Connect with T&S, Engineering, Product, Legal, Finance, and other teams to build, track, and drive cross-functional fraud and abuse mitigation.

- Convert abuse and fraud trends into proposed defense measures and work with stakeholders to gain buy-in and drive projects to completion.

- Take ownership and show a bias for action to keep GitLab secure.

- Turn abuse trends into prioritized, cost-quantified requirements and business cases for product teams.

- Leverage AI to build early identification and triage of fraud and abuse risks.

- Partner with Finance and Billing on fraud prevention controls, including payment fraud, chargebacks, and account verification.

- Define metrics for abuse and fraud exposure and report program status, costs, and outcomes to security and business leadership.

- Identify, triage, and prioritize Safety & Trust abuse campaigns and operational work.

Requirements:

- 5+ years in technical program management, security program management, or trust & safety, fraud, or risk operations.

- Experience with fraud or abuse at a SaaS, platform, marketplace, or payments company.

- Track record of driving cross-functional fixes to completion without direct authority.

- Working knowledge of common fraud and abuse patterns.

- Technical fluency with web applications, APIs, identity and authentication, and billing or subscription systems.

- Clear, concise written communication.

- Sound judgment balancing fraud and abuse risk against friction for legitimate users.

Benefits:

- Benefits to support health, finances, and well-being.

- Flexible Paid Time Off.

- Team Member Resource Groups.

- Equity Compensation & Employee Stock Purchase Plan.

- Growth and Development Fund.

- Parental Leave.

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## Skills

### Required
- technical program management
- security program management
- trust & safety
- fraud
- risk operations
- AI

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8928711002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)