# Head of Key Account Management (KAM)

**Company**: GSK
**Location**: Cairo, Egypt
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Egypt---Cairo/Head-of-Key-Account-Management--KAM-_451244-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/head-of-key-account-management-kam-d6d5ca4e-da7/

## Description

As Head of Key Account Management (KAM), you will lead the KAM function in Egypt to optimize patient access and business performance across priority hospitals, institutions and payers.

**Key Responsibilities**

- KAM Strategy and Governance: Lead national KAM strategy, define objectives, KPIs and governance, and maintain standards, processes and tools for KAM.

- Account Planning and Execution: Oversee insight-driven account plans, ensure compliant KAM execution, and monitor account performance.

- Market Access and CGA Interface: Align account strategies with national access and policy agendas, feed account-level barriers and insights into access strategies, and support access and CGA negotiations.

- Stakeholder Engagement and Relationships: Guide KAMs in mapping and engaging stakeholders, promote long-term partnerships, and ensure compliant external interactions.

- Leadership, Capability and People: Lead, coach and develop the KAM team, foster a high-performance culture, and adopt global/regional KAM best practices.

- Performance Management and Reporting: Track key indicators, review performance regularly, and report account insights and KAM impact to leadership.

**Required Qualifications and Experience**

- University degree in business, pharmacy, medicine, economics or a related field; a postgraduate qualification is preferred.

- At least 7 years of pharmaceutical commercial experience, including KAM, sales management, access or related functions.

- Proven leadership experience in KAM or institutional business in Egypt or similar markets.

- Strong understanding of healthcare systems, institutional decision-making, reimbursement mechanisms and tenders.

**Key Capabilities and Skills**

- Strategic and analytical thinking, with the ability to translate insights into clear KAM strategies and plans.

- Excellent stakeholder management and negotiation skills at senior institutional level.

- Strong leadership, coaching and people development capability.

- High ethical standards and a strong compliance mindset.

- Clear written and verbal communication, particularly on access and policy topics.

- Ability to manage multiple accounts and projects under pressure while consistently delivering objectives.

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## Skills

### Required
- Account Management
- Data to Insights
- Digital Fluency
- Negotiation
- Omnichannel
- Scientific Literacy

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