# Field Service Representative (FSR)

**Company**: Leidos
**Location**: Yigo
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $73,450.00 - $132,775.00
**Category**: Logistics & Supply Chain
**Industry**: Aerospace & Defence

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Yigo-Guam/Contractor-Logistics-Support-Field-Service-Representative_R-00193429?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d6abd433-9c8

## Description

The Leidos Defense Sector is seeking a Field Service Representative (FSR) for assignment to a weapons systems program in Guam.

The successful candidate will be part of an end-user embedded, multidisciplinary, Contractor Logistics Support (CLS) team with the Indirect Fire Protection Capability (IFPC Inc 2) missile defense system.

This position assists the end-user in the on-site, day-to-day operation and maintenance of the IFPC Inc 2 Launcher/Interceptor solution, and other peculiar equipment in accordance with established documentation.

The successful candidate will perform all duties under minimal supervision and cross-train within the team to gain proficiency in working with other elements of the IFPC Inc 2 Launcher/Interceptor solution.

**Primary Responsibilities**

- Support the customer in managing and monitoring the maintenance and sustainment program, including scheduling and conducting services, hardware configuration, hardware/software troubleshooting, and hardware/software installation.

- Contribute to Root Cause Analysis and failure troubleshooting that are above the level of the end-user, including software, hardware, interconnecting cabling, electrical system, and networks.

- Recommend courses of action to the customer, end-user, and peers based on experiential knowledge.

- Create, update, and complete Work Orders with timely professionalism and verify the completeness and accuracy of maintenance reports.

- Demonstrate proficiency in reading and comprehending electrical and mechanical drawings.

- Handle and inspect electrostatic sensitive devices.

- Support ongoing training programs through collaboration with technical trainers to ensure highly trained and competent service members.

- Understand the customer's expectations and perceptions to provide the best support possible, focusing on mission, values, and goals.

- Establish trust and confidence by creating and maintaining open, candid lines of communication with the customer, end-user, and partner companies and agencies.

- Demonstrate discipline, adaptability, attention to detail, sound judgement, initiative, and ability to foster collaboration.

**Basic Qualifications**

- Bachelor's degree with 4+ years of relevant experience, or 8+ years equivalent experience/combined education.

- Must be able to possess and maintain a SECRET clearance.

- Must understand basic software networking and be able to configure software/hardware to support various tests.

- Must have the ability to upload and verify various software packages and updates required to support the launcher/interceptor solution.

- Must meet physical deployment standards as set forth in DoD Instruction 3020.41, Operational Contract Support, and applicable modifications.

- Must possess and maintain a valid U.S. Passport (Blue Book) with no restrictions on travel.

- Must be able to obtain CompTIA Security + certification.

- Demonstrated proficiency with Microsoft Windows Operating Systems and the Microsoft Office Suite.

- Must be able to lift 35 lbs.

- Must possess a valid driver's license.

**Additional Deployment Criteria**

- This position requires the successful candidate to pass medical, dental, and psychological screenings according to criteria established by the customer and be designated 'fit for deployment.'

**Preferred Qualifications**

- Demonstrated ability to master new technical and training applications within a short time.

- Experience, certification, or ability to obtain Common Faculty Development - Instructor Course certification.

- Experience and knowledge of US Army Air and Missile Defense operations.

- Experience and knowledge of US Army Supply and Logistics systems and practices.

- Knowledge of US Army Physical Security standards and practices, and COMSEC & CCI handling and utilization.

- CDL license or USG equivalent preferred.

## Skills

### Required
- Microsoft Windows Operating Systems
- Microsoft Office Suite
- CompTIA Security +
- software networking
- hardware configuration
- troubleshooting

### Nice to have
- Common Faculty Development - Instructor Course certification
- US Army Air and Missile Defense operations
- US Army Supply and Logistics systems and practices
- US Army Physical Security standards and practices
- COMSEC & CCI handling and utilization
- CDL license or USG equivalent

---

Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Yigo-Guam/Contractor-Logistics-Support-Field-Service-Representative_R-00193429?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)