# MSP Partner Technical Manager - Splunk

**Company**: Splunk, a Cisco company
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: €95,300.00 to €125,100.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Milan-Italy/MSP-Partner-Technical-Manager---Splunk_2026405?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d65e23fd-465

## Description

The Regional MSP Partner Technical Manager (PTM) plays a critical role in empowering Managed Service Providers (MSPs) to build, run, and scale successful Splunk-based managed services.

You will champion technical and operational excellence across MSP architectures, focusing heavily on observability oriented offerings to directly influence partner-led business growth.

By co-developing innovative solutions that combine Splunk ITSI with Splunk Observability or AppDynamics, you will help our partners deliver exceptional value to their customers.

**Responsibilities**

- Lead technical onboarding for MSPs, including architecture validation, infrastructure readiness, and operational model design to ensure smooth deployments.

- Review, validate, and optimize single-tenant and multi-tenant Splunk architectures across on-premises and cloud environments to enhance system performance.

- Develop observability oriented MSP offerings combining Splunk ITSI with Splunk Observability or AppD, serving as the regional subject matter expert.

- Guide MSPs in cost-optimized architecture choices to support the packaging and automation of their Splunk service offerings.

- Oversee architectural and operational assessments in collaboration with Splunk Professional Services to promote continuous improvement.

- Build and sustain a regional technical community by running monthly roundtables and knowledge-sharing sessions to foster collaboration.

- Deliver targeted technical enablement to address MSP capability gaps, uplifting engineering maturity and certification levels.

- Collaborate with cross-functional teams to ensure consistency with Splunk and Cisco architectures, frameworks, and go-to-market motions.

**Minimum qualifications**

- 5+ years of experience working directly with or for Managed Service Providers (MSPs) in a technical capacity, such as pre-sales engineering, solution architecture, partner enablement, or delivery.

- Experience deploying, configuring, or managing Splunk Cloud and Splunk Enterprise environments.

- Experience implementing or managing Splunk ITSI and Splunk Observability or AppDynamics.

- Experience delivering MSP operations, including technical onboarding and architecture validation.

**Preferred qualifications**

- Splunk Architect Certification or similar advanced technical certifications.

- Experience designing multi-tenant architectures and implementing cost-optimization strategies.

- Experience developing packaged managed service solutions or commercial technical offerings.

- Excellent presentation skills with the ability to translate complex technical concepts to diverse audiences.

- Strong ability to build collaborative relationships with external partners and internal cross-functional teams.

- Professional proficiency in Italian and/or French.

The starting salary range posted for this position is €95,300.00 to €125,100.00 and reflects the projected salary range for new hires in this position, not including incentive compensation, equity, or benefits.

## Skills

### Required
- Splunk
- Managed Service Providers
- technical onboarding
- architecture validation
- Splunk ITSI
- Splunk Observability
- AppDynamics
- Italian
- French

### Nice to have
- Splunk Architect Certification
- multi-tenant architectures
- cost-optimization strategies
- packaged managed service solutions
- presentation skills

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Milan-Italy/MSP-Partner-Technical-Manager---Splunk_2026405?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)