# Frontend Full Stack Staff Software Engineer, AI Platform Experiences

**Company**: Gusto
**Location**: New York, NY;Seattle, WA;San Francisco, CA
**Work arrangement**: hybrid
**Experience**: staff
**Job type**: full-time
**Salary**: $163,000-$204,000 in Denver, $178,000-$223,000 for Los Angeles and most remote locations, $197,000-$247,000 for San Francisco, New York, and Seattle
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gusto/jobs/7732015?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d6557d26-503

## Description

At Gusto, we're on a mission to grow the small business economy.

We're hiring an experienced full stack engineer to help small businesses work better with AI. You'll build Gus, Gusto's AI-powered assistant, and create scalable solutions that serve millions of users.

## About the Team

The Core Experience - AI Experiences team owns Gus, Gusto's AI-powered assistant, and the platform that enables teams across Gusto to deliver AI-native experiences to customers across web, mobile, voice, email, and agent-based channels.

## Responsibilities

- Architect, build, and test technologies supporting AI experiences within Gusto's product suite

- Create standardized, self-serve patterns that enable product teams to extend Gus across web, voice, email, and agent-based experiences

- Collaborate with ML and product teams on prompt engineering, clarifying question flows, and escalation logic,using A/B tests and data to drive improvements

- Mentor engineers on complex technical challenges in AI, scalability, and platform infrastructure

- Help scale a large Ruby/Rails and React application serving millions of users

- Work with Product, Design, Security, and Technical Operations teams to understand customer needs, develop solutions, and launch features

- Build customer-facing products end-to-end that customers rely on every day

## Requirements

- 8+ years of software development experience, with 4+ years building scalable platforms or high-impact customer-facing products

- Strong foundation in front-end engineering and modern web technologies (Ruby on Rails, React, GraphQL, or similar full-stack frameworks) with ability to build well-structured, maintainable code

- Track record of owning multi-quarter projects that solve complex engineering problems and deliver measurable customer impact at scale

- Experience building internal platforms or developer-facing infrastructure that enables other teams to self-serve and ship AI-powered features

- Excellent cross-functional communication skills with ability to mentor engineers and collaborate effectively across teams and stakeholders

- Product-minded, customer-facing engineering approach with passion for creating great customer experiences and ownership over performance, reliability, and quality

- Bonus if you have AI platform development experience or strong learning orientation toward AI technologies, patterns, and frameworks (orchestration, evals, prompt systems,not ML model development)

## Benefits

- Competitive base pay

- Benefits

- Equity (RSUs)

## Location Preferences

- San Francisco Bay Area

- New York City Metro

- Seattle Metro

## Salary

- $163,000-$204,000 in Denver

- $178,000-$223,000 for Los Angeles and most remote locations

- $197,000-$247,000 for San Francisco, New York, and Seattle

## Skills

### Required
- Ruby on Rails
- React
- GraphQL
- front-end engineering
- modern web technologies
- scalable platforms
- high-impact customer-facing products

### Nice to have
- AI platform development
- orchestration
- evals
- prompt systems

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gusto/jobs/7732015?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)