# Functioneel Beheerder Document Management & ITSM (Dutch speaking)

**Company**: KPN
**Location**: Hilversum, NH
**Experience**: senior
**Job type**: full-time
**Salary**: €4,658 - €6,814 per month
**Category**: IT
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/KPN/744000161437799-functioneel-beheerder-document-management-itsm-dutch-speaking-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/functioneel-beheerder-document-management-and-itsm-d61c63ea-310/

## Description

We are looking for a Functioneel Beheerder Document Management & ITSM to ensure the daily functional support and continuity of our Document Management System and ITSM platform.

As a Functioneel Beheerder, you will be responsible for:

- Functional management and support of the Document Management System and ITSM platform

- Coordinating and monitoring incidents and service requests

- Managing functional changes and ensuring they are implemented correctly

- Ensuring the functional operation and continuity of the systems

- Gathering user needs and translating them into functional requirements and change requests

- Participating in management and service meetings and ensuring agreements are followed up

- Continuously improving systems, processes, and services

Requirements:

- Practical experience as a functional manager of business-critical applications or platforms

- Experience with Document Management Systems and/or ITSM platforms

- Knowledge of ITIL and service management processes

- Ability to translate user needs into functional requirements and changes

- Good communication and collaboration skills

- Proficiency in Dutch

We offer:

- A gross monthly salary of at least €4,658 and at most €6,814

- A 13th month salary

- Annual individual and collective salary increases

- A budget of €1,500 per year for training and development

- Flexible working hours and work-life balance

- Home office allowance and mobile phone and laptop

- 50% discount on our products and services

- Good travel reimbursement and bike allowance

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Document Management Systems
- ITSM platforms
- ITIL
- service management
- incident management
- change management
- Dutch

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/KPN/744000161437799-functioneel-beheerder-document-management-itsm-dutch-speaking-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)