# Patient Services (Receptionist)

**Company**: Elsdale Street Surgery
**Location**: London
**Job type**: part-time
**Salary**: £12.50 to £13.50 an hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A2905-26-0005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d5a40ea0-faa

## Description

We are seeking a creative, proficient, and motivated individual with Primary Care experience and EMIS web experience to join our team as a Patient Services Receptionist. The successful candidate will have a friendly manner when talking with patients and will work to go the extra mile in helping patients with their needs.

**Main duties of the job:**

- Greet and book in patients on the Front Desk

- Direct patients and provide signposting

- Manage patient registration and booking appointments

- Process information (electronic and hard copy)

- Assist patients as required

- Act as the central point of contact for patients, distributing information, messages, and inquiries for the clinical team

- Liaise with multidisciplinary team members and external agencies

**Responsibilities:**

- Provide an efficient and effective service to patients

- Support the practice team in delivering a patient-focused, high-quality clinical service

- Perform opening and closing duties, including working on a rota basis to cover early shifts and extended access late shifts

- Book appointments, register patients, and manage general inquiries from patients

- Support the issuing of prescriptions and welcome patients to the Practice

- Provide patient liaison and liaise with other providers on behalf of patients and clinicians

**Requirements:**

- Experience in Primary Care Administration

- Experience with EMIS Web

- Good interpersonal skills

- Administratively competent

- IT literate and competent computer user

- Ability to learn and use bespoke information systems and software

**Benefits:**

- Regular team meetings and staff lunches

- Opportunities to get involved in the wider community and through volunteering

**Pay and Conditions:**

- £12.50 to £13.50 an hour

- Permanent, part-time contract

## Skills

### Required
- EMIS Web
- Primary Care Administration
- Good interpersonal skills
- Administratively competent
- IT literate

### Nice to have
- English and Maths qualification
- Clear, legible handwriting
- Competent in Microsoft Office programs

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A2905-26-0005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)