# PLM Engineering Manager

**Company**: Ford Motor Company
**Location**: Dearborn, MI
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $132,800-$250,800
**Category**: Engineering
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q44294

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/73035?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d519e8c3-81f

## Description

We are seeking an experienced PLM Engineering Manager to lead 3DEXPERIENCE customization, development, and high-level escalation support.

The ideal candidate is a hands-on technical leader who understands the full 3DX architecture, from 3DPassport and 3DSpace through 3DSearch and FCS down to the database.

### Responsibilities

#### Platform Customization & Development

- Lead the design, development, and delivery of all 3DX customizations, including data model extensions, triggers, JPOs, MQL/TCL scripts, and EKL logic.

- Guide the development of 3DDashboard widgets, web forms, tables, commands, and menus that improve the engineering user experience.

- Own the technical design and support of integrations between 3DX and Ford enterprise systems.

- Oversee People & Organization (P&O) configuration, including collaborative spaces, organizations, roles, security contexts, and access rules.

- Define and enforce coding standards, code review practices, and source control for all 3DX development.

- Partner with engineering, manufacturing, and program teams to turn business requirements into sound technical designs.

#### Level 3 Escalation & Incident Resolution

- Serve as the highest internal escalation point for critical and complex incidents across the 3DX suite.

- Lead deep diagnostics using application logs, MQL traces, JVM thread and heap dumps, database query analysis, and HTTP/network tracing.

- Own the relationship with Dassault Systèmes Support and R&D.

- Serve as technical lead on incident bridges during 3DX platform outages.

- Own root cause reports and problem records, and drive permanent corrective actions.

- Turn recurring L3 issues into knowledge articles, runbooks, and automated fixes.

#### Platform Stability & Lifecycle Management

- Oversee platform performance tuning across JVM/TomEE configuration, database, indexing, caching, and FCS file throughput.

- Own the technical impact analysis of customizations for full upgrades, Functional Deliveries (FDs), and hotfixes.

- Ensure all customizations and platform changes follow ITIL-aligned change management processes.

- Drive the adoption of automation for deployments, bulk data operations, and platform health checks.

#### Capacity Planning & Team Leadership

- Lead, mentor, and develop a team of 3DX developers and escalation engineers.

- Lead capacity planning efforts, using Jira to track team bandwidth, forecast constraints, and assign resources.

- Build technical depth across the L1/L2 support organization through training, code reviews, and hands-on troubleshooting coaching.

- Provide technical leadership and evidence for IT audits.

### Qualifications

#### Required Experience:

- 8+ years of experience with Dassault Systèmes ENOVIA / 3DEXPERIENCE.

- 5+ years in software development, software engineering, and scripting with 3DX customizations.

- 3+ years in an escalation & production support role.

- 3+ years leading or managing technical teams.

- Proven experience managing vendor support escalations.

- Experience working in a fast-paced, flexible industrial systems team.

#### Technical Skills:

- Expert-level knowledge of MQL, TCL, JPO/Java, triggers, and EKL.

- Familiarity with Git/GitHub, CI/CD pipelines, and Infrastructure-as-Code.

- Proficiency in scripting languages (Python, PowerShell, Bash).

- Proficiency in JavaScript, 3DDashboard widget development, and REST API/web service integration.

- Deep knowledge of 3DX components and how they interact.

- Advanced skills in log analysis, JVM thread and heap dump analysis, and SQL performance analysis.

- Strong understanding of server operations, OS patching cycles, and network security.

- Expert-level proficiency in Jira.

#### Leadership Skills:

- Proven ability to set engineering standards and guide design decisions.

- Proven ability to translate technical root causes and constraints into business impacts.

- Deep understanding of ITIL incident, problem, and change management principles.

- Excellent troubleshooting skills with a focus on root cause analysis and preventative measures.

- Demonstrated ability to lead calmly and decisively during production outages.

- Demonstrated success building relationships across Development, Infrastructure, Hosting, Business, and vendor teams.

### Benefits

- Immediate medical, dental, vision, and prescription drug coverage

- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more

- Family building benefits, including adoption and surrogacy expense reimbursement, fertility treatments, and more

- Vehicle discount program for employees and family members, and management leases

- Tuition assistance

- Established and active employee resource groups

- Paid time off for individual and team community service

- A generous schedule of paid holidays

- Paid time off and the option to purchase additional vacation time

## Skills

### Required
- 3DEXPERIENCE
- MQL
- TCL
- JPO/Java
- EKL
- Git/GitHub
- CI/CD pipelines
- Python
- PowerShell
- Bash
- JavaScript
- REST API/web service integration
- Jira

### Nice to have
- CAA (C++/Java) development
- SSO/SAML identity integration
- automotive product development processes

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Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/73035?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)