# Privacy Protection Analyst

**Company**: Cigna International Health
**Experience**: senior
**Job type**: full-time
**Category**: Legal
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Bengaluru-India/Legal-Compliance-Senior-Analyst---Cigna-Healthcare_26010008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d505b821-f24

## Description

The Privacy Protection Analyst will contribute to the success of Cigna International Health's global privacy program by driving efficient, process-driven privacy operations within the Privacy Center of Excellence (COE).

This role is central to delivering consistent, scalable, and high-volume operational support, ensuring strong execution across key privacy processes. The Data Protection Analyst will operate within a clearly defined framework, with a strong focus on quality and discipline, while partnering with senior privacy experts through effective escalation of complex or high-risk matters.

**Key Responsibilities:**

- Process Data Subject Rights (DSAR) requests using standard templates and workflows.

- Manage privacy requests intake, ticketing, and tracking tools.

- Maintain and update privacy registers, logs, and trackers.

- Support the processing of data breaches (administrative coordination).

- Ensure accurate documentation of cases and closure records.

- Maintain reviews' schedule.

**Vendor & Contract Support (Non-Advisory):**

- Complete privacy questionnaires (first-pass review).

- Support due diligence documentation collection and tracking.

- Process standard contract intake and coordinate routing to Legal/Privacy experts.

- Support template-based contractual privacy clauses population (non-negotiation).

**Policy / Framework Operational Support:**

- Support maintenance of: Records of Processing Activities (ROPA), Privacy policies and procedures (updates coordination).

- Assist in framework implementation tracking and documentation.

- Support audit readiness through document organization and evidence collection.

**Consent, Cookies & Compliance Operations:**

- Support cookie and consent management updates.

- Maintain records of consent implementation status.

- Assist with compliance tracking dashboards and reporting.

**Reporting & Administrative Support:**

- Prepare standard privacy dashboards and reports.

- Maintain metrics on DSARs, vendor reviews, and operational KPIs.

- Support inbox management (shared privacy mailboxes).

- Perform general administrative work (e.g., invoice follow-up, documentation).

**Escalation & Governance Discipline:**

- Identify and escalate: High-risk requests, Regulatory issues, Complex legal questions.

- Ensure strict adherence to defined escalation protocols and SOPs.

**Profile & Requirements:**

- Law degree with broader European, Middle East or Asian legal knowledge.

- 5+ years of experience in: Privacy operations, compliance operations, or legal operations.

- Experience working with: Ticketing systems and workflow tools, High-volume, process-driven environments.

- Strong attention to detail and accuracy.

- Ability to follow standard operating procedures (SOPs) rigorously.

- Strong organizational and reporting skills.

- Experience with data protection concepts (GDPR awareness).

- Experience with: DSAR processing, Vendor due diligence processes.

- Certification (e.g., CIPP) is a plus but not required.

- Fluent in English, with capability in a second language preferred but not required.

- Team Player.

## Skills

### Required
- GDPR
- Data Protection
- DSAR processing
- Vendor due diligence
- Ticketing systems
- Workflow tools

### Nice to have
- Second language
- CIPP certification

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Bengaluru-India/Legal-Compliance-Senior-Analyst---Cigna-Healthcare_26010008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)