# Bank Physio Administrator

**Company**: Spire St Anthony's Hospital
**Location**: Sutton, Surrey
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29387?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/bank-physio-administrator-d4db1e4e-177/

## Description

Spire St Anthony's Hospital are looking for a Bank Physiotherapy Administrator to join their growing team. As Physiotherapy Administrator you will ensure the provision and maintenance of an efficient patient administration service within the Physiotherapy department.

Responsibilities:

- Provide and maintain an efficient bookings system for all physiotherapy patients using a computerised system (SAP)

- Oversee the accurate completion of all charge sheets within the Physiotherapy department for both outpatients and inpatients and charging for consumables where appropriate

- Organise and manage the Physiotherapy team's Outpatient clinics

- Manage the Patient Discharge process and follow up Patient Satisfaction surveys

- Provide general administrative support to the Head of Department and Lead Physiotherapists

- Manage and process patient referral letters and any associated documentation

- Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner

- Maintain departmental electronic and manual filing systems accurately

- Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests

Requirements:

- Excellent interpersonal and communication skills

- Ability to build and maintain effective working relationships

- Strong focus on delivering and meeting customer expectations

- Confident telephone manner

- The ability to work effectively as part of a team

- IT literate and a competent user of the MS Office suite of products

- Able to work under pressure and to tight deadlines, with good organisational skills

Benefits:

- Bank colleagues are paid weekly

- Competitive rates for bank colleagues

- Free onsite car park

- Access to Spire Healthcare pension

- Access to Blue Light Card discounts

- Smartspending discounts via ‘Spire for You’

- Wellbeing Centre access via ‘Spire for You’

- Free uniform

- Free DBS

- Full induction, including mandatory training updates

- Opportunities for further training and progression into permanent posts

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## Skills

### Required
- MS Office
- organisational skills
- communication skills
- telephone manner

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