# SPANISH-Speaking Patient Support Specialist, Manila (UK Support)

**Company**: Eucalyptus
**Location**: Manila, Manila
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Customer Service
**Industry**: Healthcare

**Apply**: https://job-boards.greenhouse.io/eucalyptus/jobs/4716715005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d4cc24b6-a14

## Description

We are seeking a Spanish-speaking Patient Support Specialist to join our team in Manila, providing UK support. As a patient support specialist, you will partner with our care teams to support patients across preventative health, weight management, and specific women's and men's health conditions.

## Responsibilities:

- Support patients across 5 clinics through various conditions, primarily via phone and email

- Support the ES market during mid-shifts and night shifts

- Collaborate remotely with doctors, pharmacies, and delivery partners

- Identify opportunities to improve products, processes, or services

## Requirements:

- Fluent in Spanish (C1+)

- Passion for health and wellness

- Natural team player

- Experience in customer care or equivalent (3+ years)

- Strong written and verbal communication skills

- Familiarity with computer skills and customer service software

- Willingness to work a late mid-shift schedule

## Benefits:

- Competitive leave offerings, including sick, maternal/paternal, compassionate, and vacation leave

- Reliable health insurance provider

- Standard employer share for statutory benefits

- Transportation allowance

- Annual professional development budget

- Equity in the company

## What We Offer:

- Autonomy to tackle interesting problems

- Regular feedback from a supportive team

- Opportunities for growth and career development

## Skills

### Required
- Spanish
- customer care
- communication skills

### Nice to have
- Mac
- Google Suite

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/eucalyptus/jobs/4716715005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
