# Windows Administrator

**Company**: Keywords Studios
**Location**: Katowice
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: IT
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://apply.workable.com/j/4D3EB9D0DF
**Canonical**: https://yubhub.co/jobs/job_d4c3e8b3-875

## Description

We are seeking an experienced Windows Administrator to support the technology initiatives of the IT Infrastructure team at Keywords Studios. As a Windows Administrator, you will be responsible for follow-the-sun delivery and support of related services, prompt reaction on all server and cloud infrastructure incidents as 2nd line support, and cooperation with other infrastructure teams for resolution.

Responsibilities
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* Ensure that all escalated incidents are handled within SLA's.
* Act as expert support for Windows stack related incidents and support requests.
* Manage problem resolution with third party vendors.
* Participate in Problem management processes.
* Support company Windows infrastructure on premise and in a Cloud.
* Provide operational administration and configuration support for highly available server landscapes.
* Support MS Active Directory, design Group Policies.
* Deliver new services according to the business requirements.
* Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards.
* Identify opportunities for process improvement and efficiency enhancements.
* Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.
* Take the ownership of projects to set up or upgrade server infrastructure, with support from the team.

Requirements
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* Bachelor's degree in a relevant technical field or equivalent experience.
* Strong understanding of Windows stack technologies, standards and trends.
* Strong technical background with 3+ years’ experience Windows stack administration.
* Very good technical knowledge of the Microsoft Stack, Active Directory and its components, Exchange, VMWare, HyperV, GPOs.
* Strong technical knowledge of Storage and Server equipment, virtualization and production setups.
* Strong technical knowledge of Cloud Infrastructure, Azure, AWS.
* Experience with scripting.
* Experience with Backup tools and solutions.
* Experience with IT infrastructure migrations.
* Strong understanding of Infrastructure change management.
* High communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
* Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and ability to identify and resolve complex IT infrastructure issues.
* Strong decision-making skills.
* Strong understanding of gaming industry dynamics and trends, with a passion for gaming.

Benefits
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* Private Medical Care
* EAP system for supporting wellbeing of Employees
* Cafeteria System
* Leisure Zones, coffee and fruits in the office

## Skills

### Required
- Windows stack technologies
- Microsoft Stack
- Active Directory
- Exchange
- VMWare
- HyperV
- GPOs
- Storage and Server equipment
- Virtualization
- Cloud Infrastructure
- Azure
- AWS
- Scripting
- Backup tools and solutions
- IT infrastructure migrations
- Infrastructure change management