# Supervisor, Sample Management **Company**: ICON **Location**: Portland, OR **Experience**: senior **Job type**: full-time **Category**: Operations **Industry**: Healthcare **Apply**: https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/US-Portland-OR/Supervisor--Sample-Management--Portland--Oregon--OR-_JR161707-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/supervisor-sample-management-d4c1ed32-46a/ ## Description ICON is seeking a Supervisor, Sample Management to lead the day-to-day operations of the Sample Management team. The successful candidate will ensure the accurate receipt, tracking, storage, and distribution of biological samples that support critical clinical research activities. Key responsibilities include: - Supervising the daily flow of specimens, including package receipt, unpacking, scanning, accessioning, labeling, validation, storage, and shipment activities. - Leading and supporting a team of Sample Management professionals by providing coaching, training, guidance, and day-to-day operational oversight. - Serving as a technical resource for staff, assisting with troubleshooting and resolving workflow challenges involving laboratory information management systems (LIMS) and sample tracking processes. - Overseeing sample receipt and storage activities, ensuring appropriate freezer placement based on study-specific temperature requirements and maintaining accurate chain-of-custody documentation. - Managing sample inventory and storage records within laboratory management systems, including ICOLIMS and other LIMS platforms. - Coordinating the preparation and shipment of client samples to clients, third-party laboratories, and internal testing facilities while ensuring regulatory and quality requirements are met. - Supporting laboratory operations by facilitating specimen movement and communication across functional teams. - Monitoring departmental performance metrics and preparing reports to support operational planning and continuous improvement initiatives. - Overseeing departmental equipment and freezer management, including maintenance, monitoring, and related purchasing activities. - Reviewing and coding invoices in accordance with departmental and company procedures. - Identifying opportunities to improve processes, increase efficiency, and enhance the overall client experience. - Ensuring compliance with applicable regulatory requirements, company procedures, quality standards, and client expectations. - Performing additional responsibilities and special projects as assigned. The ideal candidate will have: - Minimum of 2 years of supervisory or leadership experience. - Experience in laboratory operations, healthcare, sample management, engineering, manufacturing, analytical, technical, or other highly regulated environments. - Strong technical aptitude with experience working in or supporting LIMS (Laboratory Information Management Systems). - Experience with ICOLIMS, WindowPath, or similar laboratory systems is preferred. - Proven ability to coach, mentor, and develop employees while maintaining performance expectations and accountability. - Strong problem-solving, organizational, and decision-making skills. - Excellent communication and interpersonal skills with the ability to work effectively across teams and functions. - Ability to thrive in a detail-oriented environment involving repetitive processes and complex workflows. - Experience managing chain-of-custody documentation, inventory controls, sample tracking, or related operational processes is preferred. - Bachelor's degree in a scientific, technical, healthcare, business, or related field preferred; equivalent combination of education and experience will also be considered. ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: - Competitive base salary and performance related incentives - Health and wellbeing programmes including medical, dental, and vision coverage where applicable - Retirement and pension plans - Life assurance and disability coverage - Employee assistance programmes and wellbeing resources - Learning and development opportunities through structured training and career pathways For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - LIMS - sample management - laboratory operations - leadership - communication ### Nice to have - ICOLIMS - WindowPath --- Source: [Apply at icon.wd3.myworkdayjobs.com](https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/US-Portland-OR/Supervisor--Sample-Management--Portland--Oregon--OR-_JR161707-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)