# Associate Director, Quality Engineering

**Company**: Humana
**Location**: Louisville, KY, KY
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $142,300 - $195,700 per year
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Louisville-KY/Associate-Director--Quality-Engineering_R-435074?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d4b47199-795

## Description

Humana is seeking an Associate Director, Quality Engineering to lead quality engineering practices across a defined portion of Humana's technology portfolio.

**Responsibilities**

- Lead quality engineering strategy and execution across a defined portfolio, domain, or segment.

- Develop and manage quality engineering managers, leads, engineers, and SDETs.

- Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability.

- Embed built-in quality across planning, design, development, testing, and deployment.

- Oversee test strategy and execution across functional, integration, end-to-end, regression, and release validation.

- Own portfolio-level quality risk management, including defect trends, release concerns, environment issues, and cross-team dependencies.

- Drive automation-first practices and integrate quality signals, validation, and gates into CI/CD pipelines.

- Lead adoption of AI-enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability.

- Sponsor modernization of quality frameworks, tooling, and test approaches for APIs, distributed systems, and cloud-native platforms.

- Oversee non-functional quality practices, including performance, resiliency, operational readiness, and security validation.

- Use metrics and production insights to drive continuous improvement, maturity, and investment priorities.

- Partner with segment and enterprise stakeholders to align execution with broader quality engineering strategy, standards, and reference architecture direction.

- Ensure responsible adoption of AI and compliance with applicable security, privacy, regulatory, and operational standards.

**Requirements**

- Bachelor's degree or equivalent experience.

- 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines.

- 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments.

- Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio.

- Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution.

- Strong understanding of Agile, DevOps, and CI/CD practices.

- Experience with API, UI, integration, regression, and end-to-end testing approaches.

- Familiarity with distributed systems and modern application architectures.

- Strong communication and stakeholder management skills, with the ability to influence cross-functional leaders.

- Experience working in matrixed organizations and leading geographically distributed teams.

- Proven experience leading adoption of AI capabilities within Quality Engineering processes.

- Demonstrated success leveraging AI to improve test planning, test design, test automation, and QE effectiveness.

**Preferred Qualifications**

- Experience in healthcare or another highly regulated industry.

- Familiarity with member, provider, digital experience, or enterprise platform domains.

- Experience with enterprise quality tools, test management platforms, and engineering lifecycle tools.

- Knowledge of microservices, APIs, event-driven systems, and cloud-native architectures.

- Experience supporting non-functional testing, including performance and resiliency.

- Exposure to AI-enabled quality engineering or intelligent automation capabilities.

- Familiarity with enterprise reference architecture principles, patterns, and standards in cloud, hybrid, on-premise, and SaaS environments.

**Success in this Role**

- Improved release stability and delivery quality across the assigned portfolio.

- Reduced escaped defects and production incidents related to delivery quality.

- Increased automation adoption, regression reliability, and validation efficiency.

- Stronger integration of quality engineering into engineering workflows and CI/CD pipelines.

- Advancement of quality engineering maturity and consistent execution across teams.

- Positive stakeholder partnership and strong team engagement and development outcomes.

**Work Arrangements**

- Remote position with occasional travel to Humana's offices for training or meetings.

- Must have a dedicated workspace with minimal distractions and a reliable internet connection with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.

**Salary and Benefits**

- $142,300 - $195,700 per year

- Eligible for a bonus incentive plan

- Competitive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, and disability insurance

## Skills

### Required
- Agile
- DevOps
- CI/CD
- API testing
- UI testing
- Integration testing
- Regression testing
- End-to-end testing
- Distributed systems
- Cloud-native architectures
- AI-enabled quality engineering

### Nice to have
- Healthcare experience
- Enterprise quality tools
- Microservices
- Event-driven systems
- Non-functional testing

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Louisville-KY/Associate-Director--Quality-Engineering_R-435074?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
