# System Operator II - Traffic Operations

**Company**: WSP
**Location**: Hauppauge, NY
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $26.66/hr - $31/hr
**Category**: Operations
**Industry**: Consulting

**Apply**: https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98506?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d47ee6ae-bed

## Description

WSP is currently seeking a full-time System Operator II for our Transportation Management Center in Hauppauge, NY.

The System Operator II shall have a detailed familiarity with Long Island's roadways, understand communications protocols, and be knowledgeable on the location and purpose of all ITS elements. The successful candidate must be capable of independently following procedures and direction with minimal oversight and supervision. The ideal candidate will be willing to work all shifts as needed, including overnights, weekends, and holidays.

Key Responsibilities:

- Operate the TMC’s Advanced Traffic Management System (ATMS)

- Monitor radios/police scanners, CCTV displays, and system map for incidents

- Monitor computerized traffic signal and ramp metering activities

- Dispatch traffic signals malfunctions and highway maintenance calls to appropriate personnel or jurisdictions

- Perform record keeping tasks, keyboard entries, and generate daily reports

- Monitor and update all variable message signs including dial-up portable signs

- Generate and display traffic-related messages on the VMS/PVMS

- Troubleshoot and resolve system-related problems

- Interact with maintenance personnel on system performance

- Monitor and assist coworkers to ensure accuracy and timeliness of information

- Assemble, collate, and prepare roadwork/construction information for daily, weekly, and OpenReach/511NY Road Work reports

- Administer On-The-Job Training

Requirements:

- A minimum of a High School diploma or equivalent is required

- Must possess a valid Driver’s License

- Must be willing to work all shifts including weekends, overnights, and holidays

- Proficient with various computer/software systems, including MS Office, GIS, and web-based information systems

- Must have an aptitude for providing exceptional customer service

- Applicants must be able to pass a State Police background/criminal history check

- In-depth knowledge of local roadways

- Minimum 3 years of experience with TMC-type facility and/or traffic management

- Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety, and drug/alcohol and harassment policies

Preferred Qualifications:

- In-depth knowledge of local roadways

- Strong interpersonal skills with an ability to work with others in a team environment

- Strong attention to detail

- Ability to perform with minimal supervision

- Ability to multi-task and remain calm during high-pressure situations

Benefits: WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation: $26.66/hr - $31/hr

## Skills

### Required
- MS Office
- GIS
- web-based information systems
- customer service
- traffic management

### Nice to have
- interpersonal skills
- attention to detail
- multi-tasking

---

Source: [Apply at emit.fa.ca3.oraclecloud.com](https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98506?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)