# Funeral Director

**Company**: Co-op Funeralcare
**Location**: Newcastle, Staffordshire
**Job type**: full-time
**Salary**: £29,776 per annum (£15.27 per hour)
**Category**: Other

**Apply**: https://hcnq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1073279?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d3dc441f-fe2

## Description

We are seeking an empathetic and commercially minded Funeral Director to join our Co-op Funeralcare team in Newcastle, Staffordshire.

As a Funeral Director, you will be responsible for balancing managerial and business tasks with building strong, trusting relationships with clients. You will be part of a team that provides a caring and compassionate service when families need it most.

**Key Responsibilities:**

- Ensure client needs, service levels, and KPIs are met

- Be the main point of contact for clients, supporting and guiding them with the help of the wider team

- Support funerals, conducting ceremonies, leading the team, and carrying the deceased when necessary

- Refer regulated work, including funeral planning appointments, to a certified colleague

- Build and maintain relationships with the team, clients, and the community

**Requirements:**

- A commercial mindset and experience in a managerial role

- A true customer focus and a passion for delivering a great service

- The ability to capture intricate detail and ensure it is reflected in the service delivered

- Compassion, understanding, and empathy, with the ability to keep a cool head under pressure

- A UK manual driving license

**Benefits:**

- 30% off Co-op branded products in food stores all year-round

- 10% off other brands in food stores all year-round

- Discounts on other Co-op products and services

- 23 days' holiday (pro-rata, rising with service)

- A pension with up to 10% employer contributions

- Access to the Employee Assistance Programme, offering confidential advice and support 24/7

- Access to virtual GP and free eye tests

- Endless career development opportunities, including apprenticeships

- Friendly, supportive team and the knowledge that you make a huge difference to your community

- Access to Stream, a money management app that gives you access to a percentage of your pay as you earn it

## Skills

### Required
- commercial mindset
- customer focus
- compassion
- UK manual driving license

---

Source: [Apply at hcnq.fa.em2.oraclecloud.com](https://hcnq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1073279?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)