# General Merchandise Team Leader

**Company**: Target
**Location**: Chicago, IL
**Job type**: full-time
**Salary**: $24.75 - $26.75 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/1101-W-Jackson-Blvd-Chicago-IL-60607-2905/General-Merchandise-Team-Leader_R0000480663-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/general-merchandise-team-leader-d3841ba5-24c/

## Description

The General Merchandise Team Leader is a key role at Target, responsible for leading a team of hourly team members to deliver exceptional guest experiences.

The starting pay range for this position per hour is $24.75 - $26.75, with a full pay range of $24.75 - $42.05 per hour.

**Responsibilities:**

- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience

- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations

- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments

- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution

- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement

- Educate team on how operational procedures affect inventory management, store profitability, and product availability

- Help assess reporting to identify gaps in GM processes and assist in developing a plan to resolve

- Be an expert of operations, accuracy, process, and efficiency

- Assign daily tasks to team members based on planned workload and guest traffic patterns

- Establish clear goals and expectations and hold team members accountable

- Help with efficient delivery to guests by leading pick, pack, and ship fulfilment work accurately

- Enable a consistent experience for guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor

- Stay informed about relevant trends and products to educate team members

- Evaluate candidates for open positions and develop a guest-centric team

- Identify team members for future leader positions and utilise growth development to build a talent pool

- Support guest services such as back-up cashier and digital fulfilment processes

- Demonstrate inclusivity by valuing diverse voices and approaches

- Demonstrate a culture of ethical conduct, following all Target policies and safety procedures

- Lead and demonstrate a safety culture through modelling and recognising safe behaviours

**Requirements:**

- High school diploma or equivalent

- Age 18 or older

- Previous retail experience preferred, but not required

- Lead and hold others accountable

- Communicate on multiple frequency devices and operate handheld scanners and other technology equipment

- Work independently and as part of a team

- Manage workload and prioritise tasks independently

- Capability to remain focused and composed in a fast-paced environment

- Welcoming and helpful attitude towards all guests and team members

- Effective communication skills

**Physical Demands:**

- Access all areas of the building to respond to guest or team member issues

- Interpret instructions, reports, and information

- Accurately handle cash register operations as needed

- Climb up and down ladders

- Scan, handle, and move merchandise efficiently and safely

- Flexible work schedule, including nights, weekends, and holidays

- Capable of working in and exposure to varying temperatures, humidity, and other elements

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## Skills

### Required
- Communication
- Leadership
- Time Management
- Teamwork
- Problem-solving

### Nice to have
- Retail experience
- Inventory management
- Guest service

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Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/1101-W-Jackson-Blvd-Chicago-IL-60607-2905/General-Merchandise-Team-Leader_R0000480663-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
