# Library Information Assistant - Charleston Library

**Company**: Nypl
**Location**: Staten Island, New York
**Work arrangement**: onsite
**Job type**: full time
**Category**: Other
**Industry**: Other

**Apply**: https://nypl.pinpointhq.com/en/postings/9cb1dafd-708c-4f0d-9699-f11a1fea2655?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d336a6fe-090

## Description

The New York Public Library (NYPL) is seeking a Library Information Assistant to provide service to patrons of all ages at the Charleston Library. The ideal candidate will be a creative customer service expert with a passion for helping people explore resources.

Key Responsibilities:

- Provide circulation/reference service and instruction to library patrons of all ages using print, media, and digital resources.

- Answer questions from the public in person, over the telephone, and electronically.

- Perform community outreach to promote and increase public participation and use of library services.

- Assist in planning and delivering library programs for children, teens, and/or adults.

- Instruct patrons on the use of the Internet, computer applications, and other Library services.

- Assist with fines & fees management, collection development/weeding, reserves, and opening/closing procedures.

- Ensure patrons follow library policies and procedures.

- May take responsibility for the facility, staff, and operations in the absence of the Library Manager.

Required Education & Experience:

- Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background.

Required Skills:

- Successfully demonstrated public service experience with the ability to work well with a diverse patronage.

- Demonstrated interpersonal, oral, and written communication skills.

- Ability to work as part of a team.

- Appreciation of literature and desire to encourage reading in others.

- Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously.

- Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs, and e-reader devices.

- Demonstrated knowledge of computer services including online searching, social media, and reference resources and databases.

Benefits:

- The Library offers a work environment that values being helpful, resourceful, curious, and welcoming and inclusive.

- The role involves physical duties such as moving and transporting up to 15 lbs and remaining in a stationary position for periods of time.

- The schedule is 35 hours per week to be scheduled during branch hours.

## Skills

### Required
- public service
- interpersonal communication
- teamwork
- literature appreciation
- organization
- technology skills
- online searching
- social media

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Source: [Apply at nypl.pinpointhq.com](https://nypl.pinpointhq.com/en/postings/9cb1dafd-708c-4f0d-9699-f11a1fea2655?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)