# Library Information Assistant - West New Brighton Library (Part-Time)

**Company**: Nypl
**Location**: Staten Island, New York
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Customer Service

**Apply**: https://nypl.pinpointhq.com/en/postings/3d7ac4d1-5add-4dd0-9ca2-fd91b17b7b63?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/library-information-assistant-west-new-brighton-d3165aff-718/

## Description

The New York Public Library (NYPL) seeks a Library Information Assistant to provide service to patrons of all ages at the West New Brighton Library. The ideal candidate will be a creative customer service expert with a passion for helping people explore resources.

Key Responsibilities:

- Provide circulation/reference service and instruction to library patrons of all ages using print, media, and digital resources.

- Answer questions from the public in person, over the telephone, and electronically.

- Perform community outreach to promote and increase public participation and use of library services.

- Assist in planning and delivering library programs for children, teens, and/or adults.

- Instruct patrons on the use of the Internet, computer applications, and other Library services.

- Assist with fines & fees management, collection development/weeding, reserves, and opening/closing procedures.

- Ensure patrons follow library policies and procedures.

- May take responsibility for the facility, staff, and operations in the absence of the Library Manager.

- Perform other related duties as required.

Required Education & Certifications:

- Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background.

Required Experience:

- Experience creating, conducting, and/or participating in community training, programming, and outreach preferred.

Required Skills:

- Successfully demonstrated public service experience with the ability to work well with a diverse patronage.

- Demonstrated interpersonal, oral, and written communication skills.

- Successfully demonstrated ability to work as part of a team.

- Appreciation of literature and desire to encourage reading in others.

- Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously.

- Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.

- Demonstrated knowledge of computer services including on-line searching, social media, and reference resources and databases.

Benefits:

- Our Core Values: Be Helpful, Be Resourceful, Be Curious, Be Welcoming and Inclusive.

Work Environment:

- Public service library.

Physical Duties:

- Lifting up to 15 lbs.

- Sitting and standing for periods of time.

- Daily use of a computer.

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## Skills

### Required
- MS Word
- Excel
- PowerPoint
- Google applications
- PCs
- Macs
- e-reader devices
- online searching
- social media
- reference resources
- databases
- interpersonal communication
- oral communication
- written communication
- teamwork
- organization
- planning
- literature appreciation
- reading encouragement

### Nice to have
- community training
- programming
- outreach

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Source: [Apply at nypl.pinpointhq.com](https://nypl.pinpointhq.com/en/postings/3d7ac4d1-5add-4dd0-9ca2-fd91b17b7b63?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)