# Technical Support Specialist

**Company**: IQVIA
**Location**: Bangalore, India
**Job type**: full-time
**Category**: IT
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Bangalore-India/Project-Coord-2_R1573758?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/technical-support-specialist-d2fd5541-5bf/

## Description

We are seeking a Technical Support Specialist to provide Tier 2 technical support and service activities for IQVIA's products and services to a designated client, group of clients or end users.

Key responsibilities include:

- Providing technical support and troubleshooting problems with software applications

- Recommending corrective action and providing feedback based on client experiences to support product and process improvements

- Working with clients to create tickets, troubleshoot problems, and escalate complex technical issues

- Documenting known technical issues and providing resolutions/resolution plans, keeping the client updated regularly through the incident management tool

Requirements:

- Bachelor's Degree in Computer Science, a related field, or equivalent experience

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Computer Science
- Troubleshooting
- Incident Management

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Bangalore-India/Project-Coord-2_R1573758?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)