# Technician Specialist

**Company**: John Lewis Partnership
**Location**: Greenhithe, Kent
**Job type**: permanent
**Salary**: £34,500.00 - £46,500.00 Annual
**Category**: Retail
**Industry**: Retail

**Apply**: https://jlp.wd3.myworkdayjobs.com/en-US/JLPjobs_careers/job/Crossways-Customer-Delivery-Hub-John-Lewis--Partners/Customer-Delivery-Hub--Driver-Technician-75T_R-207359?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_d29738f1-241

## Description

As a Technician Specialist with John Lewis Partnership, you will bring their distinctive service to customers' doors, installing products like furniture, kitchen appliances, and TV sets as part of a 2-person delivery crew driving a 7.5-tonne vehicle.

You will also coach and develop other delivery drivers in your team on home installations and customer service skills, acting as a role model for the great service John Lewis is known for.

In addition to your contractual pay, you will receive an Evening Premium of £3.25 per hour for work between 18:00 - 22:00 and a Night Premium of £4.25 per hour for work between 22:00 - 06:00.

**Key Responsibilities:**

- Provide great customer service as an ambassador for the John Lewis brand

- Coach, develop, and assess delivery driver colleagues

- Help load the lorry with daily deliveries

- Demonstrate respect and courtesy for customers' homes

- Install products efficiently and quickly

- Keep up to date with new products and technologies

- Maintain a safe working environment

**Essential Skills/Experience:**

- Previous installation experience

- Manual C1 UK driving licence (with a maximum of 6 points)

- DCPC (Driver Certificate of Professional Competence) or Drivers Qualification Card

- Previous experience driving a 7.5-tonne vehicle

- Previous experience in a customer-facing role

- Great verbal communication skills

- Good understanding of technology

**Desirable Skills/Experience:**

- Experience in-home delivery and installation of electrical and furniture products

- Installation and disconnection of white goods

- Experience with electrical installations and TV Wall mounts

- Assembly of flat packs

**Benefits:**

- 25% John Lewis & online discount (after 3 months)

- 20% Waitrose discount (after 3 months)

- Flexible working

- Equal parenthood leave

- Great progression and development opportunities

- Subsidised meals when out on deliveries

- Overtime opportunities

- Access to a strong workplace pension scheme

## Skills

### Required
- installation experience
- Manual C1 UK driving licence
- DCPC or Drivers Qualification Card
- driving a 7.5-tonne vehicle
- customer-facing experience
- verbal communication skills
- understanding of technology

### Nice to have
- in-home delivery and installation of electrical and furniture products
- installation and disconnection of white goods
- electrical installations
- TV Wall mounts
- assembly of flat packs

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Source: [Apply at jlp.wd3.myworkdayjobs.com](https://jlp.wd3.myworkdayjobs.com/en-US/JLPjobs_careers/job/Crossways-Customer-Delivery-Hub-John-Lewis--Partners/Customer-Delivery-Hub--Driver-Technician-75T_R-207359?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)