# Anfitrião de Hospedagem - Auditor Noturno

**Company**: Accor
**Location**: São Paulo, SP
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000146832949-anfitriao-de-hospedagem-auditor-noturno?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/anfitri-o-de-hospedagem-auditor-noturno-d28dd97c-ba1/

## Description

We are seeking a Night Auditor - Hosting to join our team at Accor in São Paulo, Brazil. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel's front desk and providing exceptional service to our guests.

Responsibilities:

- Verify that processes and documents comply with company norms and issue reports as needed.

- Greet guests, provide information, and assist them throughout their stay.

- Manage check-in and check-out procedures, process payments, and maintain accurate records.

- Handle emergency situations and communicate with superiors.

- Resolve conflicts and record any irregularities.

- Update systems with reservation information and operate loyalty programs.

- Conduct shift handovers and guide support teams.

- Answer phone calls according to brand standards and maintain organised files.

- Perform other tasks as required by the department.

Requirements:

- Knowledge of Microsoft Office and internet applications.

- Proficiency in English and Spanish is desirable.

- Experience in the hospitality industry is an advantage.

Benefits:

- Flexible ticket policy

- Transportation allowance according to company policy

- Health and dental insurance plan

- Pharmacy reimbursement (50% of medical expenses)

- Heartist tariff (discounts for employees to stay at Accor hotels)

- Profit-sharing program (PPR)

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## Skills

### Required
- Microsoft Office
- internet

### Nice to have
- English
- Spanish
- hospitality experience

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000146832949-anfitriao-de-hospedagem-auditor-noturno?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)